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I sent a money transfer on line to the UK - the receiver was not able to pick it up as he did not have the correct ID so I asked for the transfer to be changed to another name - that option was denied for no apparent reason and then I asked for a refund...they said minimum 7 days to issue a refund...that is not right. It is my money, I need it back, I should not have to wait and incur interest charges on my credit card while I wait for them to get around to giving me my money back. They are thieves!

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Western Union. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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