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I have been using online money transfers from last six years, i never ever had a terrible experience what i just had with western union. They have worst online transfer system and very poor customer service.

I have initiated a transfer to indian bank account on 23rd and the funds have not been delivered to receiver's account. I have rung customer care service to enquire about the transaction they said, they want 48 hours to contact the receivers bank. After 48 hours, i rang again, they want more 48 hours... i don't know when i am going to get hold on my money.

So, i suggest the readers never proceed with western union and don't let them play with your money

Product or Service Mentioned: Western Union Money Transfer.

Reason of review: Problem with delivery.

Preferred solution: Full refund.

I didn't like: Customer service, Business tactics, Online service not usable.

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