I tried to send payment of only $40 to someone and they gave me the run around for 1 hour about why they can't complete this transaction and eventually it came down to that they just didn't want to. That makes no sense to me.
I wish there was some other company I could use to send money to China but unfortunately I can't. I recommend ANYONE and EVERYONE to stay clear of WESTERN UNION. They are a poor company with poor customer service in a service based industry?!?!?!?
Do something to fix yourselves! I will try my hardest never to use them again and I suggest the same for everyone else....
Product or Service Mentioned: Western Union Money Transfer.
Monetary Loss: $40.