I tried to receive money via western union, they now have these self-service phones at rite aid. The customer service representative and I use the term loosely, was rude and wouldn't help me because I did not have the tracking number.
The phone was filthy and I have to hold it away from my face. Great going western union, you have put another nail in the Rite Aid coffin. I'm contacting the health department regarding this health issue.
I wish another company who does something similar would step up to the plate, maybe paypal can extend itself a little bit. They're customer service is way better.