My son tried to send his fiancé money for his wedding in 1 week. Western Union refused to send the money saying there is fraud in Africa.
We have sent money before, but now they refused. They did not want to refund our money, but tried to send us a Western Union transfer. We refused and contacted our bank, the bank reversed the $1500 and the fee. SAME on WESTERN UNION.
You messed up my eldest son's wedding.
You won't tell us what the problem is. You won't talk to anyone to help us understand.
You won't offer solutions, nor will you resolve any barriers to help your customers. We thought Western Union sent money around the world, now it seems that Africa is not a continent you want to do business with.
This reviewer shared experience about "you refuse to help us resolve the issue" and wants this business to offer any options to resolve the issue. This person is overall dissatisfied with Western Union. The most disappointing about western union money transfer at Western Union was no reason for problem given, how situation is handled and over 2 hours we spent hearing their lies Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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