Not resolved

My son tried to send his fiancé money for his wedding in 1 week. Western Union refused to send the money saying there is fraud in Africa.

We have sent money before, but now they refused. They did not want to refund our money, but tried to send us a Western Union transfer. We refused and contacted our bank, the bank reversed the $1500 and the fee. SAME on WESTERN UNION.

You messed up my eldest son's wedding.

You won't tell us what the problem is. You won't talk to anyone to help us understand.

You won't offer solutions, nor will you resolve any barriers to help your customers. We thought Western Union sent money around the world, now it seems that Africa is not a continent you want to do business with.

Product or Service Mentioned: Western Union Money Transfer.

Reason of review: You refuse to help us resolve the issue.

Preferred solution: Let the company propose a solution.

I didn't like: No reason for problem given, How situation is handled, Over 2 hours we spent hearing their lies.

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