Not resolved
Customer service
Product or Service Quality

I have been scammed by a man who tricked me into sending him many 1000s of $ and when I asked Western Union to block this person because he keeps actively scamming people, all I had was dismissals and lies.

I reported this person to the police, his case is now in court but Western Union doesn't want to block him and says they need time to investigate although they have been contacted by the police themselves and they are in possession of the police report. It's outrageous and morally unacceptable! Scammers are given by Western Union the perfect conditions to steal millions every year and Western Union lets them get away with it and does nithing to stop it.

Product or Service Mentioned: Western Union Money Transfer.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Customer service.

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