Washington, District Of Columbia
Not resolved

I used the "Money in Minutes" transfer. Four days later and numerous tries to get it straightened out - the recipient doesn't have the funds and I have money deducted from my account but no resolution!!!

I had to upload verification of my identity (driver's license) which I did correctly. I'm a web designer so I know how to upload jpg files. They claimed that it never went through. Fine - I'll upload it again. No - I have to RESEND the money and then upload the verification. That means that I'll have to give them twice the amount I wanted to send. They have no way on their website to upload a document without resending the money.

I wouldn't send it twice because I didn't trust their ability to do it correctly again and give them more money. So - four days later my recipient doesn't have the money and my money has not been refunded to my account. I have no idea when they will credit my account.


Product or Service Mentioned: Western Union Money Transfer.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

WU says that you can send money and put it on your credit card. NOT.

They do not approve it then tell you to go to a customer service location.

That women did not know how to send to Austria. 25 *** euros.

Call customer service back and they said maybe they could do it for 300% more.

Screw the people at WU.


Great advice. Thanks!


use moneygram next time. normally cheaper.