I have used Western Union for several years without any problems. I have used them enough for them to send me a Gold Western Union card.
Today I experiences VERY poor customer service and inept responses. I short, WU said that they could NOT verify phone numbers I gave them. The phone numbers were to verify who I was. I gave them two (2) numbers I have been using for the last 8 years AND are listed on my online profile.
Joan (#685) said their third party system could not verify the two numbers.
When I responded that the numbers provided were the same online numbers she ended the call. Time to use another wire transfer company and short WU stock!!
Product or Service Mentioned: Western Union Money Transfer.