Reported stolen M/O. Was told M/O been cashed with no signature.
Filed all documents sent to me. Received a letter from the Forgery department stating process can take up to 7 months. Called Customer Service who always tells me the same excuse "call in 24 hours, will have more information then". The next 24 hours I received the exact same excuse.
Unhelpful, unknowledgeable customer service. I understand the up to seven month process, can any one give me an update.Upon asking to speak with a supervisor they always hang up on me.
Always! Corporate America, help your people!
Product or Service Mentioned: Western Union Money Order.
Monetary Loss: $795.