Western Union International Money Transfer Reviews

2.8
(5 reviews)
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Western Union states we make it easy. I work Sundays and this is why I attempted to send the money via WU online. Since I don't have the time today to deal with it I advised I wanted to have the transfer cancelled. I was advised I would have to send the info anyway. Or they would keep the transaction open and my money along with it. I was advised I could sue but it could take up to several years to get a resolution. If Western Union is so...
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Anonymous

Anonymous I AM PLANNING TO TAKE LEGAL ACTION ON WESTERN UNION, WOULD YOU LIKE TO MAKE A STATEMENT AS WELL. IM GATHERING A GROUP OF PEOPLE WHO HAVE BEEN SCREWED OVER FROM THEIR MONEY. I ...

1.4
I didn't like
  • You failed
  • You failed me
  • I like nothing about you
#924946
Hi I'm George , I have been using Western Union for decades and it would be in the 100k I have sent or received . All of a sudden I can receive money's , I had 500 sent from my uncle who happen to be in China at the time . I ask the operator before I went to pick it up which was over 1000km drive because I'm working in a remote outback place in Australia, so I drove this 1000km only to be told nothing their sales pitch . I think the should be...
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Anonymous

Anonymous Same problem happened to my husband sending money to Turkey to his sick mom. They declined giving the money and they can't explain why. He has been sending money for years and...

I sent some money to my relatives in the Dominican Republic using Western Union service in 2015. Western Union in few occasions told me that they were not able to send any money (from me) to Dominican Republic using their services. I believe that due to these incidents they realized I was misinformed and decided to issue a refund back to me for the service fee they charged me on some money I sent, they really did not give me any details about...
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1.5
I liked
  • Customer service reps are friendly
I didn't like
  • Not fulfilling their word
#903704
On 07/31/2016 I have been wrongly billed twice in my credit union checking account The glitch billed me with a debit card which I used to use Western Union . The amount billed was $54.99 and also for $434.00 . I have called them every day since 8/01/2016 . spoke with Felix who transferred me to a different department ( 800) 525-3403 and spoke w/ Brian . Both of them have told me that the refund would take about 48 hours. It has been 48...
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Anonymous

Anonymous This is exactly what I am going through at the moment. Have been gave the run around to no end and there seems to be no concern about the unauthorized western union withdraw ...

All the Western Union branches are closed and no one told me when I sent the money and customer service in Egypt said that they might be open tomorrow between 3pm to 5pm. Why no one told me that when I went to transfer money???? I sent it in $$$ so what if the $ price go down tomorrow or when ever they open back. I think this is not good way to do business. If your office is not aware that you are not open in a country that means no one...
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Anonymous

Anonymous do u really think that western union in Omaha, Nebraska should know the operation hours of the western Union shop in Cairo, Egypt????

5.0
I didn't like
  • Never use again
#841290
After weekend Receiver went to nearest Western Union with copy of invoice/receipt. Money not available. Sender needs to contact Western Union. What? Western Union demanded the following info from me the sender- of they wouldn't release the $$$: 1. Purpose of $$$ sent 2. How long have you known receiver/where did you meet 3. When did you last speak with them 4. When did you last see them 5. Nature of your relationship with receiver...
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1.0
I didn't like
  • Service and tactics
#827553