Product: Western Union International Money Transfer Clear all filters (31 of 31 reviews match)
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Western Union - Account hacked

1.0
Details
Western union account hacked, worse customer service
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Review
#1618816 Review #1618816 is a subjective opinion of poster.
Service
Western Union International Money Transfer
Reason of review
Account hacked
Loss
$2300

Western Union - Why you block me from sending to philippines

I tried to send my wife on 6/14/2019 and you block me I'm a loyal customer Why you treat customer like this and for what reason I've done nothing wrong
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Review
#1559785 Review #1559785 is a subjective opinion of poster.
Service
Western Union International Money Transfer
Reason of review
Blocked
Tags
  • Banned
2.0
Details
Issues: 1. there is no communication between Western Union USA and Western Union Ecuador; 2. Western Union Ecuador customer help center does not communicate in English despite Western Union USA insisting that it does 3. I have to go back to the place I sent money...
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Review
#1532078 Review #1532078 is a subjective opinion of poster.
Service
Western Union International Money Transfer
Cons
  • Difficulty in resolving seemingly simple issues
  • Poor communication between business operations
  • Customer service no resolution
Reason of review
Poor customer service
Loss
$350
Preferred solution
Get the money effectively to the right recipient or a full refund
Tags
  • Western Union Money Transfer
2.6
Details
I've BEEN SENDING MONEY THRU wESTERN uNION mONEY GRAM TO MY bOYFRIEND SO MANY TIMES WHILE HE'S IN Africa AND SYRIA DEPLOYMENT AND THEN AFTER SEVERAL TIMES THEY JUST REFUSED AND BLOCKED ME FOR NO REASON I WANTED TO FILE COMPLAINTS AGAINST THIS WESTERN UNION TREATING ME...
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2 comments
Anonymous
#1640235

Yes my name is Joseph and I am going through the same thing with western union so wrong for them to do this without any explanation why that's so wrong.I'm back an fourth with them trying to find out why.I've complied with them by sending all the documents they requested but with know avail.they can not keep doing this to honest senders who mean well without any explanation why they blocked us.bad company I thought they was more professional than that.but I'm going to file more complaints about this company.

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Review
#1455615 Review #1455615 is a subjective opinion of poster.
Service
Western Union International Money Transfer
Pros
  • I like to sue for blocking me and discrimination
Cons
  • Block and discriminating me
  • Service and tactics
  • Blocked me for no reason
Reason of review
DISCRIMINATION BLOCK ME FOR SENDING MONEY GRAM AFTER I"VE SENT SO MANY TIMES
Preferred solution
Deliver product or service ordered

Mlhuillier in Makati, National Capital Region - Western Union add on services of ML Lhuiller

1.0
Details
I'm pissed off with their 24 hr Branch in welcome groceries novaliches. The sender sent me money through Western union in dollar and they are asking me the exact peso amount otherwise they cannot encash it coz they cannot see it in the system since is below 100 dollar. Western Union caters to different currencies and the customer can choose which currencies to send. If this is the case they should put a notice only for 100 dollar encashment. A total disgrace to WU services, a total inconvenience and the money was sent for emergency purposes. They should remove it from their services , if they can't fully provide the whole WU standard payment payout . Nag Western PA Kau!!
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Review
#1449323 Review #1449323 is a subjective opinion of poster.
Service
Western Union International Money Transfer
1.0
Details
I sent an amount through Western Union (MTCN) is: 9315784819 that couldn't be collected. Despite advising Western Union through their official website form and via their UK email address no refund has been forthcoming.
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1 comment
FoamyAlpineDachsbracke564
#1625322

My issue is now resolved. Thanks Pissed Off and thanks Western Union.

The international money transfer that couldn't be collected is being transferred back into my account. It's great the matter has been sorted.

I now have to keep on typing to reach the mandatory 50 words. Just a few more words an I can send.

Review
#1442560 Review #1442560 is a subjective opinion of poster.
Service
Western Union International Money Transfer
Pros
  • Speedy transfer of money online
Cons
  • Refusal of requested refund when money cannot be collected
Reason of review
Return, Exchange or Cancellation Policy
Loss
$6
Preferred solution
Full refund
4.7
Details
I had been sending money to my husband who is doing charity work at an orphanage in Nigeria and at first we had no issues but now we started having problems and they keep saying I’ve reached my limit. My sister offered to send it over there but apparently there are...
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1 comment
Anonymous
#1604123

No es just que El dinero que contanto esfuerso nos ganamos no longer tengan en hold

Review
#1390403 Review #1390403 is a subjective opinion of poster.
Service
Western Union International Money Transfer
Reason of review
Problems with payment
This company is bad. I tried to send MY MONEY to whoever i want overseas to but they block you from sending your own money !!! If I am dumb and decide to send my money to a scammer then I will be the idiot ! They should not be able to dictake what a consumer can do...
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2 comments
Anonymous
#1634912

No one cares..... Don't like it moron, find another way to send your money.

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Review
#1389850 Review #1389850 is a subjective opinion of poster.
Service
Western Union International Money Transfer
I’m very disappointed with my first and probably last attempt to use WU. I did go to the agent in the store and paid cash for my transfer to find out later, after two hours on hold with their customer service, that they decided to decline my trasfer because WU suspects...
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1 comment
Anonymous
#1558913

Their service their rules. Have a great day

Review
#1341057 Review #1341057 is a subjective opinion of poster.
Service
Western Union International Money Transfer
Reason of review
Poor customer service

Contact Western Union Customer Service

Mailing Address:
Western Union Financial Services, Inc.
P.O. Box 4430 P.O. Box 6036 Englewood, CO 80155
Bridgeton, Missouri 63044
United States
Phone:
(800) 325-6000
All Western Union Contacts
1.0
Details

Update by user Aug 26, 2018

MTCN 365-453-8811 Another Day - Another Day NO Dollar (53 Days and Counting) Western Union Stole My Money Western Union Refuses to Respond to my FRAUD Form Submissions 07 August, 20 August, 25 August NO Calls, NO email, NO Action, NO MONEY facebook/westernunion...

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Review
#1323715 Review #1323715 is a subjective opinion of poster.
Service
Western Union International Money Transfer
Cons
  • Will not use western union again
  • Customer service no resolution
Reason of review
Problems with payment
Loss
$500
Preferred solution
Full refund