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I used Western Union in two occasions to transfer money with their online service. Their service is slow, you need to go through one verification call, then they put a hold on your account and ask you to call a number.

Once you call you are placed on hold for approximately 20 minutes (timed with a watch), then someone answers to just transfer you to their verification department where you are placed on hold for an additional 16 minutes, at which time the call was dropped off! The second time I called for the same transfer release I waited 21 minutes and when finally the verification person came on line just said that everything was ok and they needed no additional information!

This was my second time using the service and both times the service was horrible. I will never, ever, ever, again use Western Union for anything!

Product or Service Mentioned: Western Union Money Transfer.

Company wrote 0 private or public responses to the review from Dec 05, 2012.
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