I was humiliated and harass every time I send money to my poor relative. western union make me stand on line every time for a very long time asking me crazy question about where I was born, and to produce my ID card and pass port all the time.
the crazy thing is I was only sending $20. I have been a faithful western union customer for over 20 years. and now western union is treating me like a criminal. I would like western union to stop harassing me other wise I will stop doing business with them.
western union at times ask question like what kind of entity am I sending money to?
who does that? that is so unprofessional.
This person wrote the review because of "harassment and humiliation" at Western Union. Reviewer claimed that he or she wants Western Union to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.