This just happen to me. I purchased a money order and I made it out but ended up not needing that amount to pay the bill so it was given back to me.
My bank will not take the money order so I called the place of purchase and was told that they do not cash money orders. I have the stub and the receipt and I can't get my money back. I paid a $1.00 fee for what. Call the number on the back of money order and they told me to take it to a check cashing place but WU can't even provide me a list of check cashing places that will take the money order back.
Ok. I suck it up and pay a fee to cash this money order if I can find a check cashing place to take it. If I'm unsuccessful locating a check cashing place that will take it back I will send it back to WU but believe me I will never buy another Western Union money order.
Lesson well learned.
Product or Service Mentioned: Western Union Money Order.
Reason of review: Poor customer service.
Monetary Loss: $450.
Preferred solution: Full refund.
I didn't like: How situation is handled.