Our family had a situation where my mother received a phone call that I was in the hospital and needed money. She believed the caller and sent money via Western Union in my name.
This money was picked up and guess what? It was not me! Western Unions policy is that once the money was picked up they have NO LIABILITY! Their excuse is that the person picking up the money must have had a fake ID.
They accept no liabllity for making the mistake. They stated that they would note the file and that would be all they could do.
AVOID THIS COMPANY AT ALL COST!!!!
Product or Service Mentioned: Western Union Money Transfer.