Manufacturer: Western Union Category: Customer Care Clear all filters (16 of 16 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I tried using Western Union to send money online and I got a call from their "digital review" personnel in Costa Rica who "interviewed" me "for my own protection against fraud" and the guy determined that I should be denied and so he cancelled my transaction. The...
Read more
1.3
Product
Western Union Customer Care
I didn't like
  • Service and tactics
#1041614
Reply to reviews
Don't even say thank you after the transaction. She just gave back my i.c and the paper without even saying anything. Was trying to look at her eye to eye just to let her feel I don't like the way she works. Pls do something about this today is June 9,2016 I sent money about 3:40pm. Tampines western union...
Read more
1.4
Product
Western Union Customer Care
I didn't like
  • Rude and unprofessional service
#862554
Reply to reviews
Western Union Customer Care Review from Choisy-Le-Roi, Ile-De-France
for your kind consideration,i am complaning about western union address :gare du nord branch, 157 Rue du faubourg saint Denis 75010 IF,near station.The customer service employee one Srilonkan lady and two bangali man harrasing me and deny to give my money which my...
Read more
Product
Western Union Customer Care
#844535
Reply to reviews

Western Union Customer Care Review

#705671
3.2
App is convenient but customer service is HORRIBLE. It's difficult to fully understand what they are saying and they rarely know how to help you without putting you on hold. Western union really needs to stop outsourcing their customer service. It's counter productive.
Comment Be the first to start a discussion
Show
This company is awful!I sent money to a friend and they called me to ask me questions that I felt were answered well. First question...how long have you known recipient...second...when was the last time you saw him..third..what is the money being used for. Answers..40...
Read more
1.0
Product
Western Union Customer Care
#839284
Reply to reviews
Don’t deal with this company Complaint in Crime branch & Police station – No help from their side This is my kindly request to all who uses Western union for their money transfer; I have very bad experience in that. On 1st March 2014 my client Joseph sent me some...
Read more
2.0
Product
Western Union Customer Care
#534729
Reply to reviews
I waited 20 mins in line with a form filled out to receive money, sometime expected. -My turn came up, the customer rep told me i have the wrong form and i need the yellow form, the problem was there was no yellow form on the counter. He reach behind the desk pulled...
Read more
Anonymous
anonymous

There wasn't anything humiliating about your experience until you became a smart alec and mouthed off to the man. Actually you were the one being rude. As far as that goes,...

Product
Western Union Customer Care
#486917
Reply to reviews
I used WU to wire funds to Kenya. I specified that an ID must be shown by the receiver of the funds. WU gave the money away to someone other than the intended recepient. When I filed a claim, their response was that they had followed policy.??? If so, then how did...
Read more
Product
Western Union Customer Care
#432027
Reply to reviews
This is still in connection with my previous complaint that is still unresolved (http://www.pissedconsumer.com/reviews-by-company/western-union/ussc-card-service-failure-20130605414827.html). I again called their Customer Service to follow up on the issue and I was...
Read more
Product
Western Union Customer Care
#419814
Reply to reviews
I had a family member stranded in another state needing money to get their car fixed. It was 2 in the afternoon, and they needed $300 before 5 when the garage closed. I looked online for some place I could send them the money they needed. They had multiple options for...
Read more
Product
Western Union Customer Care
#388881
Reply to reviews
I recently contacted Western Union to try and make my boyfriend's holiday a little brighter he recently had someone steal a sum of money off of him and I tried to send him money to help him through the holidays to be able to visit his ailing mother. Unfortunately I...
Read more
Product
Western Union Customer Care
#369877
Reply to reviews