Western Union closed its service door for me to wire money locally & oerseas, without given reasons last night
I regularly feed orphanages in sri lanka & india in memory of my late mother. I feed the relevant funds thru Western Union Wire Service. Last night, a Representative of WUnion questioned me for nearly an hours, with my own personal information that I do not know why & if I know the people well, I wire money regularly & personally. I said no. I said that my intension of helping people with my own money is not to create a bond, but to help them.
She questioned me extensively, giving names randomly & asking why I wired them money. Of course to help them and not create personal bonds. She said that she has to apply the Rule of Law of Western Union, that I can not wire money overseas any more to people I do not know well. Again, my answer was to help people deserving help & not to create personal bonds. Now, I have no way to feed the orphanages I used to feed so often & help people who deserve help. Can You help me Western Union please ? firstname.lastname@example.org
Product or Service Mentioned: Western Union Money Transfer.
Reason of review: Poor customer service.
Preferred solution: open the closed doors to wire money overseas to help people.
I liked: Wu wire service.
I didn't like: Closed wire service on me, I am blocked.