Not resolved
1.0
Details
Product or Service Quality
0 comments

Every time I used Western Union to wire money I would complete my automated transaction on a fone at one of their locations

and then an operator would come on and ask my name.I would explain to them that I just gave my info to their automated service but I would always have to give them the same info twice.

The last time I used them I asked them to transfer me to a supervisor but the agent just put me on hold so after 5 minutes I hung up and had to repeat the process again. I called back to report this problem once again which I had done several times and they assured me that the problem would be resolved. The agent just put me on hold and never connected me to anyone, so I had to call again to complete the transaction and when I went to the counter and the clerk gave me the info to review it, Western Union had put Smalldick as my middle name.

I then had to call the receiver and inform her that she would have to give the middle name of Smalldick in order to claim the money and there were children present that had to hear this.I called them and complained and they said they would investigate.The result was that they were going to give me 300 points.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). joeymo805 is overall dissatisfied with Western Union. The most disappointing about western union money transfer at Western Union was very rude low life ppl Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Western Union.

Check out the best and the worst companies in Cash Services category for more informed decision or compare Western Union to other companies on our site.

Had an Experience with Western Union?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Rise Credit - A ten year derogatory placed on my credit file erroneously by Risecredit Rise Credit "In May of 2014, I had a mortgage loan in escrow, for the purpose of paying off my existing debt. This loan was set to fund on 5/27/2014 with projected..." Read more Western Union - Review the attached Western Union "Good Morning, I had received an email from Western Union Malaysia which I attached , please check the attached file why they sent the email to my personal email and..." Read more Ingo Money - Waste of time Ingo Money "I have been trying to use this service for a long time now and I haven't been able to get a single check to cash! When I contact ingo, they..." Read more Western Union Worldwide Fraud Western Union "Forget about the lies of Western Union. Here the real reasons what is going on with your frauded money. Western Union is the fraudster and make them to send to..." Read more Lbc Express - Shitty service Lbc Express "21st i wasnt at home so i didnt know if it came or not but, but when i ask my mom she said nothing came. So I waited the day..." Read more Top Top Renovation LLC is Top Top Unprofessional Top Top Renovation Llc "In mid-September 2017, we needed a handyman to do a series of home improvement work in our Fort Lauderdale, Florida house. Improvements would include dry wall repairs, install new bedroom..." Read more Calatlantic Homes - Buyer Beware Calatlantic Homes "Garage door wood shrunk and left unpainted grooves in door. Builder says "sorry, paint touchup already done". Ours is the only garage door on street that looks this bad. This..." Read more Swagtron sent me a dangerous unit, refused to take responsibility afterwards Swagtron "I sent in a swagtron scooter for tire replacements in August. They sent me back my unit with multiple unauthorized repairs done, including a replacement engine with fewer gear options...." Read more