Not resolved

On 2/11/2012 I did a quick cash transaction for $450 from my bank account because at that time I had lost my card & needed the money. When I went to pick it up I wasnt allowed because on my bank it dont have my middle name & on my ID it did.

I had to email them photo copies of my ID for they can update my name in that process somehow my tranaction got cancelled and I was told to wait 45 days for it to go back into my account. I waited & nothing so i called my bank and they contacted Western Union to see what happed. My bank sasid they can renew my MCTN number and i can go pick it up. When I went they were unable to find it in their system.

So I called the bank and they contacted western union again. Its been almost 5 months and I still havent got my money back everytime I call my bank or western union they say its being investigated to see what happened to that money.

Im pissed that I've had to wait so long and no one can give me clear answers. I will never use western union again.

Product or Service Mentioned: Western Union Money Transfer.

Monetary Loss: $450.

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