They have no idea what they are doing, constantly transfering you to other associates who do not know how to do their job.
Waste of time. I needed to know basic information about rates and such which is obviously something they should know.
None of them had any idea and continuously were transfering me to other people to help. None of them knew what they were doing as they transfered me to more and more associates who had no idea how to perform their job.
They even offered to stay on the line as I was transfered to another associate, only to have them hang up. SO irritating, I will never use Western Union.
Product or Service Mentioned: Western Union Money Transfer.