I sent money from the usa to my brother in Yemen, i lost the ctn number, i called customers service to get the number and i gave them all my information, they declined to give me the number because i am not calling from the number they had in record!!! I changed my number a yeaar ago.
a company that large should have a more sophisticaed security measures. I offered to give them my social security number, my id number, my addres, everything, but they still rejected.
that was so *** and i am never ever doing business with them again. GO MONEY GRAMMMMMMM...
Product or Service Mentioned: Western Union Money Transfer.
Monetary Loss: $260.