This happened in Bolingbrook, IL location(275 S Bolingbrook). I was trying to send $500 to my sister in Canada.
I checked the Next Day service but the agent at the counter tried to charge me for a Money in Minutes service fee which is $37. The fee for the Next Day service is only $20. The agent initially told me that there is no Next Day service but then changed her position to "oh, there is a next day service" after I told her I have sent money there before with a next day service.
They try to trick you so they can probably take more commission from you. This happened probably the third time already.
Product or Service Mentioned: Western Union Money Transfer.
Reason of review: tricky agents.
Preferred solution: just be honest.