Here's my dilemma , I paid my Mortgage Co. with WU (I was two months behind).
Got confirmation of payment being sent and accepted ,then 3 days later my mortgage co calls and tells me WU took back payment.So I needed to pay both payments or I had to get out of home.I don't understand what is going on,Mortgage Co. said call WU so I did .The gentleman handling the call not only was useless but arrogant, rude, and would not TRY to help me.
I have paper work showing the amount withdrawal from Debit card and he told me I didn't have money to cover transaction .I did My bank statement shows it being posted .Told him I could fax ,email or whatever needed to show him this .He didn't want no part of it. The worst thing about it.Here it is Xmas day and I already feel bad ,I didn't really have funds for gifts for my kids ,I had to deal with this on top of it.He hung up on me.
Product or Service Mentioned: Western Union Money Transfer.
Monetary Loss: $600.