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I’m currently homeless and my friend was sending me money to get me home. He put payout location to be North Dakota and in the system it came up as Florida.

They claimed they couldn’t help because I wasn’t the sender. First of all y’all need to change that crap. Especially being able to change the location. If I’m receiving the money I should be able to change the location when YOU WESTERN UNION GET IT WRONG.

The receipt said it was sent to North Dakota yet in the system they have it listed as freaking Florida. So here I am. Sitting it the freezing cold weather.

Waiting for them to get off their high horse and alter their mistake! Thanks for making mine and my friends day worse.

Product or Service Mentioned: Western Union Domestic Money Transfer.

Reason of review: Poor customer service.

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