I had the EXACT same thing happen to me today! They gave me the exact same solution to my problem.
And to get a refund from Western Union I have to pay $15.00 for each money order. I am trying to get it cashed by a bank tomorrow...wish me luck!! Western Union sucks!!
They even told me NOT to take it to a Western Union store, that they could not help me fix my money order problem. Why can't they just issue me new money orders, since it is in my name and I have the stubs and identification.
Review about: Western Union Money Order.
Monetary Loss: $750.