Western Union
Reviews and Complaints
Send a money order return and have not received it yet
This is a messed up site you cant talk to anyone alway a robot im tired and i want my money they said 4weeks and its over 4 weeks
Track a money otser
I couldn't get in touch with anyone to handle my situation. The recording says I have to pay to get proof of something I already purchased and paid for!
I purchased a money order last year and the business I gave it to is saying they never received it. I have to prove it, but no one answers to help.
Preferred solution: I want proof of the money order
User's recommendation: Don’t use them especially if you need to get proof that you purchased the money order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Al Ain, Abu DhabiIncorrect spelling of the recipient's name
Hello, there. The recipient's first name interchanged with her grandfathers name, so I would like you to correct it.
Her name should be the same as the one in her ID card in order to receive the money.
I am looking for your swift response. Thank you.
User's recommendation: I recommend that everyone should write the recievers name as appear on their identity card.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHacked
Tried the customer service number and it's no longer working
I am not a paying customer they add info that is false
I wrote a review on Western Union and someone hacked my account
No customer service and never reply .
- Hackers and no customer service
Preferred solution: My account deleted , someone hacked it and had my email and info
User's recommendation: Stay away
No one called me need more information from ne
I want to thank you for clearing up the issues for sending to someone and it cleared up 2 other issues I had with the money orders also. It has been resolved now and it worked out better going a different route
Thank you
If I need your services in the future I won't hesitate to use them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer44815****
It was so good to have think u so much
I love this order need this asap to ride on
I need this asap and I love to have it to ride on street think u so much they really help me will well they was very nice I get I get the dirtbike for fun have a great day and a merry Christmas and a happy new year god bless yall so much good deal on it was a good help to me and my mom keep up the good work
- Fast delivery when processing
- Speedy transfer of money online
Preferred solution: Deliver product or service ordered
User's recommendation: Amazon
Money order issue
I purchased a money order on the 9th 10 days later because I no longer needed it decided to cash it in and my money order wasnt in the system which to me that is crazy if I purchased the money order, why wouldnt it be in the system?
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Verified ReviewerScammers
Scammers.
I had two fraud transaction, I had to contact thousands of times the Customer support, escalating tickets, sending email to spoof and nothing. They never came back to me and each agent told me a different thing.
I don't recommend it at all, and I am wondering how can this website be legal if you have no safety and proper checks.
Preferred solution: Full refund
User's recommendation: Scammers!
Money order issue
Customer service is very rude. Every time I try to explain my issue, the guy cut me off. Needs to improve on how to talk to people.
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Verified Reviewer | Columbus, OhioWell I'm just wondering, Does Western Union truly exist?
M.0.issue I've tried to get answers through the automated system without success. I need to speak with a live agent thank you
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't cash Western Union refund check
I've been fighting with them since 3 21 24 and still haven't received my money. Everytime I called at least 15 Times none of them new anything and I was on the phone 30 mins plus while they tried to figure out what was going on. Still haven't gotten my money 4 5 24
- Said 24 go 48 hrs 2 weeks later still no money
- Nobody knows wbats going on
Preferred solution: Full refund
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Verified Reviewer | Nashville, TennesseeResolved: Can't cash Western Union refund check
Company fixed the issue and I have been provided with apology.
Well first I had to try 4 different numbers to actually get a person on the phone than they said any 7 11 would cash it and they wouldn't no stores would and it's still not cashed they couldn't refund it to my card so im.still Mad
User's recommendation: Beware
Poor customer service,
I've been trying to get an update for the whole day, it makes me frustrated especially the person who assisted me, keep saying the complaint has been addressed, hanging up the call. Very rude and disrespectful.
They keep saying of promises to get back to me for updates.
Been informed them that the money I've sent is for emergency. But it seems they could not understand, It's my money they don't have the right to make it on hold!!!
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Harrow, EnglandI need to receive my money
I Need to receive my money I need to receive my money money money money money money money money money money m
Exchange rate is wrong
I send money Pakistan $ exchange rate was 277 rupees buy western union give me rate 260 . 17 rupees per dollar short. This is wrong.in future I will not send money through western union.
User's recommendation: Don't send money through western union.
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Think u so much for the nice post. Don't break your neck on your new toy.
If you do break your neck, don't come crying to me for help.
Dangerous high risk pastimes often have unhappy endings. I know.
Think u so much for this dirtbike