Handeen A

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Verified Buyer
| map-marker Wandandian, New South Wales

Where is my money

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Western Union - Where is my money
Western Union - Where is my money - Image 2
Misleading info as it's related to transactions such as transfers to bank accounts and a way to speak with an agent. I was blocked from collecting and I was never told why, my child was sick and he is still sick. my wife sent money to take him to the doctor 4weeks now. It was supposed to go to my account but and I don't see it reflecting. Plus you guys said "with my tracking number and ID I can have it sent there. That was not the case. Ps disgruntled customer.
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Loss:
$19
Cons:
  • Misinformation

Preferred solution: Deliver product or service ordered

User's recommendation: Don't waste your time.

Dorothy Y Sol

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Verified Buyer
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Verified Reviewer
| map-marker Reidsville, North Carolina

Wrote the wrong information on this money order, so I need a refund.

Western Union - Wrote the wrong information on this money order, so I need a refund.
Western Union - Wrote the wrong information on this money order, so I need a... - Image 2
I wrote the wrong information on the money order I need a refund so that I can put the right information on the money order so that I can send it off
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Loss:
$353
Pros:
  • Will help you if you write the wrong information on your mon
Cons:
  • Western union will help you correct your situation

Preferred solution: Full refund

User's recommendation: If you write the wrong information on you money order just fill out the the information an western union will correct it.

Sylvia C Zgx

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Verified Reviewer
| map-marker Charlotte, North Carolina

Trying to get money back

Put money in for my daughter n she didnt need it after all in Florida. Trying to get money back in publix
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Anonymous
map-marker Istanbul, Istanbul

Worst company every one lie charge you for service and dont deliver your money andyou and your family strsnded

Western Union - Worst company every one lie charge you for service and dont deliver your...
Western Union - Worst company every one lie charge you for service and dont... - Image 2
I send money to come and get my money to bring my family to the USA and they not only did not give my money that they charge me so much for transfer but also cost my $1000.00 expense and made me and my family stranded without money for good and hotel and transportation
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User's recommendation: Absolutly no one and i will see thier representative in court

Shivjee S Iin

Did not get money yet

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I need my refund asap .i am sender and receiver send money last month I went to pick up western union but refunded my money I heard that but why no one told me for reason.
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Preferred solution: Full refund

Crystal A Ink

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Verified Buyer
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Verified Reviewer

Lost my money order

Western Union - Lost my money order
Was in a house fire had it on my couch fire destroyed everything in the house an the only thing that was saved was the half bottom of the money order I bought the money order 1/19/2024 I would love to receive my finds back if I can I would gladly appreciate that
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Loss:
$100

Preferred solution: Full refund

User's recommendation: Strongly recommend

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Kampala, Kampala District

Lost MTCN CODE

Western Union - Lost MTCN CODE
Someone sent my money on 13th/01/2022.but the MTCN code got lost on him .. Money was sent from Saud Arabia to Uganda.. Send by ABUDLAZIZ LUTFI ABUDULRAHMAN AZB Senders account 1015**** Reciever NAMATOVU ROSE. That money first bounced back for 90days .. But up to now I have not got it.Trust western union always
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Kedric Bpt
map-marker Denver, Colorado

Need cash from signed money order

I bought money order for rent, but my rent was in positive & I need to cash the money order I purchased, I have my drivers license & Im the purchaser & it was made out to my landlord& I also still have the back on the money order
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Todd S Gih
map-marker Laguna Hills, California

Poor Customer Service

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Western Union is very hard to contact. There is a hold on a transfer to an individual I have transferred funds to before and they are impossible to talk to. I was on hold for an hour earlier this morning and now it is the same deal.
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User's recommendation: I would not recommend WU as they put you on hold and if you get a chance to talk to someone they aren't friendly.

Anna W Dby

Can't cash Western Union refund check

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Updated by user Feb 28, 2024

Now trying mobile deposit waiting for response. ♀️♀️

Original review Feb 28, 2024
Received a refund check and could not cash at Walmart or Wells Fargo Bank wells fargo Bank rep states that the system says DO NOT CASH FOR DEPOSIT ONLY. And Walmart system would not allow it to be cashed. Unable to get anyone on customer service line and the chat was useless. I am not using western union again and contacting ATTY GENERAL AND BBB.
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Loss:
$410

Preferred solution: My check cashed

User's recommendation: STAY AWAY IF YOU NEED DECENT SERVICE.

RONALD F Qzg

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Verified Reviewer
| map-marker Houston, Texas

Complaint

This store in Groveton Texas Brookshires is always closed and no western union service , it needs to be closed and your service moved to Brookshiress in Apple Springs Texas
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Bill F Ehk

I’m not happy right now with the service

During Covid you stopped, letting me send money to my fiancé in the Philippines and then you allowed me again. and now youre not allowing me a second time. I need to know why Western Union gave me a code R7008. Please get back to me at 570-460-**** and explain the reason why so we can resolve this. Its very important, Im supporting her until she gets to the US I would really appreciate to get back to using your service again. Thank you so much. Hope to hear from you soon. Bill Frazetta
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Preferred solution: Back to using your service for some reason you’re not allowing me right now and it’s important. I have a fiancé in the Philippines.

Richard S Hrw

I am not able to send money to Faisalbad Pakistan

Western Union - I am not able to send money to Faisalbad Pakistan
Western Union - I am not able to send money to Faisalbad Pakistan - Image 2
I have sent money 4 times and it sends but is returned I have talked to the people who work at Western Union but they dont know what the reason is !!! So I am trying to find out why I am not able to send money to Faisalbad Pakistan . Please advise me on what I would need to do!! They are in a bad way so Im trying to get them help
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Preferred solution: Deliver product or service ordered

User's recommendation: N A

Lucian T Omn

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Verified Reviewer

Problems receiving money

On the aplliction is write i Will receive the money în 2 days and they are 3 days and y dont receive the money
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Istvan T Okf

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Verified Reviewer

Where is my money

I make a very simple transferring to my dutch ank in Holland. It was for the second time i did. MTCN 018-386-**** i transfer it through Western Union. Because its fast and suddenly you hold the money. And i write a complain and i get a feedback in 1 hour you will give me an answerAngry, but it takes longer more than 1 hour. If you say in 1 hour you will give me the answer, then keep this agreement. But i wait too long. I find it very BAD a simple transfer and i have to fill everything even deliver my passport. Next time i go to another company. Sorry but your SERVICE IS BADSad
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Preferred solution: Apology

User's recommendation: No recommandation