Anonymous
map-marker Syracuse, New York

Send a money order return and have not received it yet

This is a messed up site you cant talk to anyone alway a robot im tired and i want my money they said 4weeks and its over 4 weeks

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Jennifer H Rtw

Track a money otser

I couldn't get in touch with anyone to handle my situation. The recording says I have to pay to get proof of something I already purchased and paid for!

I purchased a money order last year and the business I gave it to is saying they never received it. I have to prove it, but no one answers to help.

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Loss:
$250

Preferred solution: I want proof of the money order

User's recommendation: Don’t use them especially if you need to get proof that you purchased the money order

Kasegn L

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Verified Reviewer
| map-marker Al Ain, Abu Dhabi

Incorrect spelling of the recipient's name

Western Union - Incorrect spelling of the recipient's name

Hello, there. The recipient's first name interchanged with her grandfathers name, so I would like you to correct it.

Her name should be the same as the one in her ID card in order to receive the money.

I am looking for your swift response. Thank you.

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User's recommendation: I recommend that everyone should write the recievers name as appear on their identity card.

Adrian S Uir

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Verified Reviewer

Hacked

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Updated by user May 04, 2024

Tried the customer service number and it's no longer working

Updated by user May 04, 2024

I am not a paying customer they add info that is false

Original review May 04, 2024

I wrote a review on Western Union and someone hacked my account

No customer service and never reply .

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Cons:
  • Hackers and no customer service

Preferred solution: My account deleted , someone hacked it and had my email and info

User's recommendation: Stay away

Anonymous
map-marker Butler, Missouri

No one called me need more information from ne

I want to thank you for clearing up the issues for sending to someone and it cleared up 2 other issues I had with the money orders also. It has been resolved now and it worked out better going a different route

Thank you

If I need your services in the future I won't hesitate to use them.

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Diane r Ogm

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Verified Reviewer

44815****

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Western Union - 44815****
Updated by user Dec 24, 2023

It was so good to have think u so much

Updated by user Dec 24, 2023

I love this order need this asap to ride on

Original review Dec 24, 2023

I need this asap and I love to have it to ride on street think u so much they really help me will well they was very nice I get I get the dirtbike for fun have a great day and a merry Christmas and a happy new year god bless yall so much good deal on it was a good help to me and my mom keep up the good work

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Pros:
  • Fast delivery when processing
  • Speedy transfer of money online

Preferred solution: Deliver product or service ordered

User's recommendation: Amazon

2 comments
Guest

Think u so much for the nice post. Don't break your neck on your new toy.

If you do break your neck, don't come crying to me for help.

Dangerous high risk pastimes often have unhappy endings. I know.

Diane r Ogm

Think u so much for this dirtbike

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Anonymous
map-marker Florissant, Missouri

Money order issue

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I purchased a money order on the 9th 10 days later because I no longer needed it decided to cash it in and my money order wasnt in the system which to me that is crazy if I purchased the money order, why wouldnt it be in the system?

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Marco S Wqe

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Verified Reviewer

Scammers

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Scammers.

I had two fraud transaction, I had to contact thousands of times the Customer support, escalating tickets, sending email to spoof and nothing. They never came back to me and each agent told me a different thing.

I don't recommend it at all, and I am wondering how can this website be legal if you have no safety and proper checks.

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Loss:
$85

Preferred solution: Full refund

User's recommendation: Scammers!

Anonymous
map-marker Florissant, Missouri

Money order issue

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Customer service is very rude. Every time I try to explain my issue, the guy cut me off. Needs to improve on how to talk to people.

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Tina J Pqg

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Verified Reviewer
| map-marker Columbus, Ohio

Well I'm just wondering, Does Western Union truly exist?

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M.0.issue I've tried to get answers through the automated system without success. I need to speak with a live agent thank you

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User's recommendation: Be careful

Candace m Hux

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Verified Reviewer

Can't cash Western Union refund check

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I've been fighting with them since 3 21 24 and still haven't received my money. Everytime I called at least 15 Times none of them new anything and I was on the phone 30 mins plus while they tried to figure out what was going on. Still haven't gotten my money 4 5 24

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Loss:
$575
Cons:
  • Said 24 go 48 hrs 2 weeks later still no money
  • Nobody knows wbats going on

Preferred solution: Full refund

Resolved
Candace m Hux

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Verified Reviewer
| map-marker Nashville, Tennessee

Resolved: Can't cash Western Union refund check

Updated by user Apr 16, 2024

Company fixed the issue and I have been provided with apology.

Original review Apr 01, 2024

Well first I had to try 4 different numbers to actually get a person on the phone than they said any 7 11 would cash it and they wouldn't no stores would and it's still not cashed they couldn't refund it to my card so im.still Mad

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User's recommendation: Beware

Vince Paul Y
map-marker Abu Dhabi, Abu Dhabi

Poor customer service,

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I've been trying to get an update for the whole day, it makes me frustrated especially the person who assisted me, keep saying the complaint has been addressed, hanging up the call. Very rude and disrespectful.

They keep saying of promises to get back to me for updates.

Been informed them that the money I've sent is for emergency. But it seems they could not understand, It's my money they don't have the right to make it on hold!!!

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Loss:
$1200

Preferred solution: Full refund

Autry Sha

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| map-marker Harrow, England

I need to receive my money

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Western Union - I need to receive my money
Western Union - I need to receive my money - Image 2

I Need to receive my money I need to receive my money money money money money money money money money money m

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Anonymous
map-marker Pasadena, Maryland

Exchange rate is wrong

I send money Pakistan $ exchange rate was 277 rupees buy western union give me rate 260 . 17 rupees per dollar short. This is wrong.in future I will not send money through western union.

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User's recommendation: Don't send money through western union.