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I compared the prices of WU vs my local bank and sending money with WU seemed cheaper, so I went ahead and tried using their service for the first time, to transfer to a bank account in another country. Seven days later I check the status and it says that the payment...
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Company wrote 0 private or public responses to the review from Jul 24, 2017.
Shinjuku-Ku, Tōkyō-To
#1078365
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Resolved
Western Union - Money lost in transit
HI All, I did a transfer of Rupees 5997.88 on 4/3/2016 I received MTCN 0354537428 through email confirmation I am an Indian and I couldn't send the funds from an agent location so tried on website and it redirected me to a UK site. Since the site will not accept...
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Company wrote 0 private or public responses to the review from Apr 01, 2016.
1.7
I didn't like
  • Beating around the bush
  • When it comes to refund customer service beat around the bush
  • Customer service
#821322
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Resolved
Western Union - Exchange rate
Western Union - Exchange rate
According to @WesternUnion message, €1.00 is equivalent to $4.45. They say it seriously! That is why they cheated me when I used their services. Isn't it crazy? I'm stoned! I added an email which I have received from them. They say that my case is closed and if I want...
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Company wrote 0 private or public responses to the review from Oct 27, 2015.
1.0
Alcabideche, Lisbon
I didn't like
  • Transaction issues
  • Companies tactics
  • Problem not solved
#724706
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Resolved
Enviei da minha conta bancária no Brasil a quantia equivalente a 300€, em reais R$1.299,01, no dia 12/10/2015, conforme instruído pela @WesternUnion por telefone em conversa gravada, o valor poderia ser enviado no prazo de 24h. Imediatamente fiz a transferência via...
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Company wrote 0 private or public responses to the review from Oct 21, 2015.
2.0
Alcabideche, Lisbon
#721280
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Contact Western Union

Mailing Address:
Western Union Financial Services, Inc.
P.O. Box 4430 P.O. Box 6036 Englewood, CO 80155
Bridgeton, Missouri 63044
United States
Phone:
(800) 325-6000
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