Most helpful review

BEWARE of WESTERN UNION MONEY ORDER

I purchased 3 Western Union Money order from a local 7/11 store here in Catonsville Maryland to use to pay for an apartment that I wanted to rent.I used 1 of them as a security deposit to hold the apartment for me so per the rental manager I made the money order...
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103 comments
#1859452

i need to know how you will get your fee i want to fax my request for my refund of amount of $400 there is not spot

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ID
#230616 Review #230616 is a subjective opinion of poster.
Location
Omaha, Nebraska
Service
Western Union Money Order
New Reviewer

Crap service

I can get through to anyone that speaks English well enough to help. Simple request customer service cant do. You have to always ask for supervisor thats ridiculous. Less customer service reps if thats the case more supervisors. The representative should be able to handle almost everything. If not they are useless

User's recommendation: Better trainer customer service.

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ID
#3831239 Review #3831239 is a subjective opinion of poster.
Location
Coeur D Alene, Idaho
New Reviewer

The line cuts off and I didn’t resolve my problem it’s really bad service please call me at 201-956-**** thanks

The line cuts off and I didnt resolve my problem Its really very bad service please call me on 201-956-**** Thanks
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ID
#3695848 Review #3695848 is a subjective opinion of poster.
Location
Ridgewood, New Jersey

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Verified Reviewer
New Reviewer

Lost confidence in your privacy regulations agent was obtuse and ignorant Mike

Being a WU member for years now I went to your store in Dover DE Locator #507861. No fault at all of the store. I was directed to the KIOSK which was a dial in. I punched in all the information as directed and even spoke to the computer auto generated from your end....
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ID
#3693029 Review #3693029 is a subjective opinion of poster.
Location
Silver Spring, Maryland
New Reviewer

Money order refund

Can not talk to a person. Every phone number goes to the same robot answering service. So frustrating because people who use this service can't afford to have money tied up and not know when or if there will be a resolution.

User's recommendation: Don't use unless there is no alternative.

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ID
#3674913 Review #3674913 is a subjective opinion of poster.
Location
Sacramento, California
Pros
  • Needed to pay bills with no checking account
  • Past transfers went well
Cons
  • No other choice
Loss
$197
Preferred solution
I received a refund however I was told tat Wells Fargo could not cash it, only DEPOSIT it. Since Wells Fargo ad scanned it no other bank would cash it. I requested z replacement check but haven't heard anything since

Yes I'm a person

about western union block me for I don't know why I work very for my money so I should able to send to my friends and families

User's recommendation: Stand up and say something.

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ID
#3527423 Review #3527423 is a subjective opinion of poster.
Location
Dover, New Jersey
New Reviewer

Can you please call me on my number because my email is not working at the moment

Western Union - Can you please call me on my number because my email is not working at the moment
Not really complaining just checking my money if is there so I can start collecting it. Ill appreciate your help and yes Ill get registered so it will help me

User's recommendation: Still good.

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ID
#3430432 Review #3430432 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
Preferred solution
To check if my money has arrived from Germany
New Reviewer

Because they suck

While traveling from the United States to Peru I sent money to myself so I did not have to travel with cash in my pocket. When I reached my destination in Peru I went to Western Union agent to collect my cash, after being asked many personal questions both about myself...
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ID
#3419888 Review #3419888 is a subjective opinion of poster.
Location
Piura, Piura
Preferred solution
Deliver product or service ordered
New Reviewer

Payment recollect

Western Union - Payment recollect
Western Union - Payment recollect
Dear Western Union Tawfik is here from Yemen kindly be informed i already transferred an amount 400 USD to one friend as per the attached file he was sick and couldn't collect the money now you are kindly requested to return it back i'm the sender and i want to collect it back. Hope you can get it back to me asap. Thank you . Tawfik Alsaeedi
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ID
#3419357 Review #3419357 is a subjective opinion of poster.
Location
Sanaa, Amanat Alasimah
Loss
$400
Preferred solution
Full refund

Refund I am still attempting to get my refunds from Western union. I was told they would send paperwork to my e-mail. So far nothing. My e-mail is stevenburt2237@***.com

Will not return my money. Keep switching me to other people. Dont want to resolve anything. Just want to bully you to give up.

User's recommendation: Go to Xoom they give great service and promt service.

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ID
#3372697 Review #3372697 is a subjective opinion of poster.
Location
Portland, Oregon

Wrong name on money order

My brother send me money from Brazil but he wrote my name Buhendwa kaserere kaserere instead writing Buhendwa kaserere. Please can you help
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ID
#3364851 Review #3364851 is a subjective opinion of poster.
Location
Johannesburg, Gauteng
New Reviewer

Fraud

Your company has refused to validate that someone used my debit card without my authorization. They have indicated that because I didn't report the fraud on my first report about this case that the second report is invalid. Even though I didn't know about the fraud. This means that I will not be able to get a refund on the charges made fraudulently on my debit card. This doesn't make any sense to me.
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ID
#3297244 Review #3297244 is a subjective opinion of poster.
Location
Fairfax, Virginia
Loss
$319
Preferred solution
Full refund

Problem with receiving money

Dollar Exchange Est Company Manshera western union Software problem after 6 days please come Western Union team in Manshera Dollar Exchange end solve the problem please urgent money required software problem update please Thank you
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ID
#3270191 Review #3270191 is a subjective opinion of poster.
Location
Karachi, Sindh

Can not send money

My name is Ingolfur Skulason i m in Pattaya Thailand i try to send money to the Philippine to my family Can not go there because of covid I went to to Office and they refuse to send i m not sure why Something about my name They tread me like i was a Criminal or something I hew to send money to y family in Philippines
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ID
#3264354 Review #3264354 is a subjective opinion of poster.
Location
Pattaya, Chon Buri
New Reviewer

Can Not Send Money

My name Is Ingolfur Skulason I m in Pattaya Thailand I try to send money to the Philippine I hew family there can not go there now because of covid I want to Western Union here they say i can not send i don't why something about my name Can you find out what's wrong
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ID
#3264332 Review #3264332 is a subjective opinion of poster.
Location
Pattaya, Chon Buri

Your failure to refund fraud/stolen money order. have been seeking recompense since June 7,2021.August 2021.

. Reference no: 081321-4**** . Money order#: 19-1******** .My money order was stolen and apparently cashed. I have paid for two separate trace procedures, but to no avail. No one will talk to me except for the royal run around. No Western Union Representative will take responsibiloty and action. I am going on 75 years old, am on fixed income; I can't afford to have $208.00 taken from me, I have all pertinent information at hand. Why can't someone from Corporate help take up the cause?

User's recommendation: Be darn sure that you keep all pertinent records;It seems that they have a stop-gap mechanism in play to frustrate the customerm.

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ID
#3244475 Review #3244475 is a subjective opinion of poster.
Location
Houston, Texas

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