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Pissed Consumer Interviews ?

Video interviews are designed to showcase real customer experiences with a variety of companies. They give consumers a chance to tell their side of the story and expand upon their original complaint posted to PissedConsumer.com

I purchased 6 money orders from Western Union to pay my rent. 3 in November totaling 1420 and 3 in December for the same amount. My property management called and said they received neither. I called Western Union to trace them and they told me that the ones I purchased November 1 were cashed in October (huh?) and the ones for December couldn’t be found in their system. They told us to send all the receipts and fill out the back and they would research them. Call them back In 10 days. I call back and nothing. Day 20 I call back and again nothing. This has put me in such a bad place right before Christmas. I will be reporting them to FTC and suing in small claims court!
Most Helpful
I purchased 3 Western Union Money order from a local 7/11 store here in Catonsville Maryland to use to pay for an apartment that I wanted to rent.I used 1 of them as a security deposit to hold the apartment for me so per the rental manager I made the money order...
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102 comments
Anonymous
#1584440

I will never use western union again, i sent my money order out for my car payment, the next day it was stolen and cashed. I put it on my mail box, an apartment complex, no one can get in the out going mail.

I had to send them 15 to gr a hot copy of who cashed it, a month of waiting and almost lost my car. In the meantime i got a detective and he found out where it was actillay cashed. The guy who stole it, put his name on it, as of he whited out who i sent it to, left everything else, but changed 1 number in my address. Another 3 week later im getting the forms to fill put for theft.

Inwhich the detective is already looking for this guy to arrest. Never, ever, will i write a money order again!!! Ever. Trying to reach them is a nightmare.

And they do not care!!! I ish the place that cashed y for this thief would have done their job.

His licence didn't even match my money order. I'm sueing them next!

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Review
#230616 Review #230616 is a subjective opinion of poster.
1.0
Details
A few weeks ago I attempted to send my son $60 and when he went to pick up the money he was told it was rejected and he's not allowed to pick up money any longer. He went to two locations and was rejected. I tried sending money online and it was rejected. I have been...
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1 comment
UnsuitableSumatranRhinoceros721
#1748850

This happened in Burlington, WA and Lacey, WA - not Oak Harbor. I never typed in Oak Harbor so I don't know why that shows up.

Review
#1656015 Review #1656015 is a subjective opinion of poster.
Pros
  • Fast way to send money to someone in need
Cons
  • If there are problems
Reason of review
My son and I can't get an explanation for money I send him being rejected. They say he cannot receive it.
Preferred solution
I want an email explaining why suddenly they won't let my son pick up the small amount of money I tried to send him twice.

Western Union - My acct has been blocked. why? i was sending money to ghana for my adopted son who is an exchange studnt.

I was told I could fill out a form but I can't find it online. this is not a scam in any way. I know where my child is, he's a foreign exchange student and he ocassionally wants money to spend.
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Review
#1649265 Review #1649265 is a subjective opinion of poster.
Reason of review
Problem with delivery
Tags
  • Money Gram Doesn t Send Money To G
1.0
Details
Several times, WU has cancelled transactions for no reason, their representatives in Costa Rica can't tell you why and you are left hanging with no money. They say it will take 7 days to refund - they're floating it. The government should prohibit them in the US. Many...
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1 comment
DigitalOrangutan764
#1744385

Glad you got a resolution. I’m still waiting for some recourse.

The only reason they even responded to me is because I emailed them the cover page of my report to the Florida Office of Financial Regulation. Otherwise, it would have gone on forever and I would have been out $10,000.

Review
#1644758 Review #1644758 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$1000
Preferred solution
Full refund

Western Union - Ddont have the phone number to recieve my monies

1.1
Details
I was given the wrong number but the code to pickup at western union I cant find the righnt phone number
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Review
#1638694 Review #1638694 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$8000
Preferred solution
i need to find the phone number by tracking the code number

Western Union - Account hacked

1.0
Details
Western union account hacked, worse customer service
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Review
#1618816 Review #1618816 is a subjective opinion of poster.
Reason of review
Account hacked
Loss
$2300

Western Union in Pretoria, Gauteng - I’m blocked

I was blocked by both moneygram and western Union at the same time from receiving Money
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Review
#1618725 Review #1618725 is a subjective opinion of poster.
Reason of review
Not being able to receive money
Preferred solution
I want to know the problem
1.0
Details

Update by user Sep 08

They do not follow through, then lie...which I have their automated system recorded lying and they hold money without any reason. There is no recourse, contacting them is a waste of time all you get is a run around. When contacting them you get the same line of...

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Review
#1616527 Review #1616527 is a subjective opinion of poster.
Pros
  • Wu wire service
  • I like to sue for blocking me and discrimination
Cons
  • Or should i say lack of response
  • Should have their business license revoked
  • You failed
Reason of review
Order processing issue
Loss
$10
Preferred solution
Rectify my credit score
Tags
  • western union fraud

Western Union in London, Ontario - Changed of name but same track number

the western union blocked the transaction of money being send to one person, but she was under age therefor, it was change of name,city, country from Sweden to Italy, but same tracking number
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Review
#1613905 Review #1613905 is a subjective opinion of poster.
Reason of review
Order processing issue

Western Union in Dayton, Ohio - Confised

2.5
Details
My wife who is Korean tried to send money to a Pastor we have worked with for 10 years. In May 19 i tried to send it and was rejected as i did not communicate with the pastor regularly. Kind of hard to do as i do not speak Korean. My wife sent it the next day. It was placed on hold. My wife called and spoke to a very pleasant young lady who was able to get her a translator to and after the questions were answered the transaction was approved. She attempted to send money this month and it was put on hold. She called answered the same questions. Transaction was rejected. She asked for a translator and was told they could not provide one. The guy was really rude.
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Review
#1592634 Review #1592634 is a subjective opinion of poster.

Contact Western Union Customer Service

Mailing Address:
Western Union Financial Services, Inc.
P.O. Box 4430 P.O. Box 6036 Englewood, CO 80155
Bridgeton, Missouri 63044
United States
Phone:
(800) 325-6000
All Western Union Contacts

Western Union in Kaleden, British Columbia - These turds are complete *** holes.

2.2
Details
Was sending money to our house sitter in South America to pay utilities. These bastards halted it. After a month of providing receipts and invoices of utility expenses they got hung up over a 39 dollar purchase I made because I did not know the part I bought was from some dude they don’t like. Discrimination galore. Complete jerks. Don’t waste your time with them. They are running scared with all the money laundering they have aided and abetted. Then the innocent people get shoved into the ground. Not happy.
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Review
#1586657 Review #1586657 is a subjective opinion of poster.