filters
state:
Show
city:
Show
product:
Show
Please do not use western union. I have send 75000LKR to Bank in sri Lanka and money got lost. I have gave them 1 Month to trace and finalize the transaction but they didn't. They keep telling still investigating. Also when speak to customer service they said once they...
Read more
1.7
I didn't like
  • Will not use western union again
#1306316
Reply to reviews
Show

Western Union - Alawys. A hard time picking up .if know this person it does.

Hard time all the time
#1300012
Reply to reviews
Show

Western Union - Slow uptake of staff

A staff from western union area e branch in dasmarinas cavite philippines was slow in taking the transactions of a certain customer today july 8, 2018 around 3:00pm- 3:40pm. She only assisted one customer in the span of 40 minutes and it resulted to a very long queue and she doesn’t care. What kind of customer service is that? I ended up getting my ID back and went to other branch.
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1298216
Reply to reviews
Found out two months' worth of utility bills hadn't been paid bc Western Union didn't work. Dominion Energy forces you to use Western Union speedpay to pay online or on the phone. We tried both ways. Two payments didn't go through, and no evidence of having tried to...
Read more
#1297344
Reply to reviews
Show

Western Union - Rude service staff

do not know how to accomodate their customer well esp si manong na kalbo at manang na matanda na naka duty sa western along jp rizal st. calapan or mdo. Mainit ang place walang aircon..sobrang tagal ng transaction. i will not going to transact anymore at western union ever!
#1296702
Reply to reviews
my friiend is in nigeria and I tried 3 times today to send 280.00 to janet annie to get her home and the agent could not spell to save his life and costed me another motel night and missed flight because he was inept my name is Ron Forcucci my# is 661/302/2750 I live...
Read more
I didn't like
  • As complained
  • Very bad
#1295214
Reply to reviews
Show

Western Union - Oversea

I was giving the wrong name I knew the person i am sending to . Now it been like a 1/2 yr. And still cant send . I have friends overseas Shouldnt be. Held for for ever Against you People do know other people oversea . They do come to the states to visit
2.9
Details
Additional Fees
Customer service
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1294814
Reply to reviews
I recently made a money transfer using Western Union and it ended up being fraud so I called to report it and they were NO help. That man helping me said "you need to contact the guy you paid to get your money back" HE IS A SCAMMER, HE ISN'T GOING TO GIVE ME MY MONEY...
Read more
1.0
Maiden, North Carolina
I didn't like
  • Attitude and rudeness of staff
  • So rude
  • Beating around the bush
#1285780
Reply to reviews
I tried many, many, many times to talk with an operator and could not get anything accomplished because the many girls I talked to would just stop talking to me and ignore me or hang up. It turned into a really disturbing experience. The girls are very unprofessional...
Read more
1.4
I didn't like
  • Not being able to speak to a live person
  • Rudeness and ignorance of the female staff
  • Beating around the bush
#1284844
Reply to reviews

Contact Western Union

Mailing Address:
Western Union Financial Services, Inc.
P.O. Box 4430 P.O. Box 6036 Englewood, CO 80155
Bridgeton, Missouri 63044
United States
Phone:
(800) 325-6000
More
Show

Western Union - Rude service

Rude cashiers Malisa and Giesha Edwards should be fired. Is this how you want your company represented ? By total ignorant jerks ? They should not be working with the public. Manager Steve Smith is useless and incompetent.
#1270116
Reply to reviews