I have been trying to get a money transfer approved for the last 3 days. I have called numerous times and I only get a recorded message at the Compliance Department.
I have tried to speak to a supervisor and they still are not able to help. The money was transferred from my bank account on 11/21/2012 and WU is still hanging on the money.
I have been using WU to transfer funds to my son in Costa Rica for the last 2 years. They accepted my request via the website and they immediately took the money from my bank.
It has been 6 days and they still have not approved the transfer. I wonder how much interest do they earn from keeping the funds of all their customers.
Their support team is unheard. I only get transfer from people to people and at the end a voice recorded message.
Product or Service Mentioned: Western Union Money Transfer.
Monetary Loss: $2900.