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One of our tenants purchased a money order using Western Union. This was in late March.

We never received the funds, we suspect our leasing agent stole it (she quit shortly after). I have been trying to get a copy of the cashed money order since early April to no avail. It sure did not take them long to cash our $15 check, but I have been told on multiple occasions that it was mailed, remailed, remailed to a different address, emailed, and faxed and I have never received a single thing. I was transferred to a supervisor and the phone rang forever.

No one ever answered and no voice mail.

This is ridiculous. What a joke of a company.

Reason of review: Poor customer service.

Monetary Loss: $700.

Preferred solution: Deliver product or service ordered.

Western Union Cons: Response i got, Or should i say lack of response.

Location: 11455 S Orange Blossom Trail Suite 18, Orlando, FL 32837, USA

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SANDRA C Jbw

I received an email inquiring if I had been contacted by Western Union. This is a joke, right?

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