13.4K views
14 comments

My husband sent 2 transactions through online last December 31, 2012.After finishing the application and received the MTCN , western union sent him an email saying his transactions has been pause/hold for some reason.

He checked his visa where he used to send the money and saw that the amount was deducted on his account already. He called western union that day and asked whats the reason why his transactions had been put on hold, they said for verification!! what the heck!! My husband has been using western union for 6 months to send money to me and now they said they need verification!!!

he has sent bigger amounts with BIG FEES from them for the past months and they didnt asked for any verification!. He sent email to them about the problem and requested to send back the first transaction to is account. They did it but didnt return the fee. The second transaction was not being cancelled so we went to an agent to pick it up, however the agent said the MTCN they sent to mu husbands emial DOES NOT MATCH to any transactions!

We tried to get it to another outlet of western union but to our despair, still NO MATCH!! *** western union! We called a so called "swedish" customer service who does not even understand swedish and english!!! Does not not how to solve the problem and all he knows to say is hmmm, hmmmm, hmmm!!!

Now we emailed western union about the probleme and a certain Tina responded saying they sent back already the money thats why the agent couldnt see any match!! the heck!! don't they have a data base where they can see which of the two transactions has been cancelled and returned???? they only return one transaction, the other transaction was gone!!!

we couldnt get it!!!!

SO FRAUD WESTERN UNION!!!Give back our money!!!!

Review about: Western Union Money Transfer.

Had an Experience with Western Union?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Cagayan De Oro, Northern Mindanao, Philippines #1343314

my boyfriend send me money transfer true western union but when i get the money, the western union said it hold

Anonymous
Accra, Greater Accra, Ghana #1289036

How can my money be on hold as my friend who made the transaction said western union called him that the money will take 4 days before I receive..Still money on hold

Anonymous
#1175297

I hate westrn union...they are not good

Anonymous

That just happened to me.Finished doing an online transaction to send my parents money then they email me and tell me that the transaction has been canceled but they will not tell me the reason why they have canceled it.

The other thing is they will take 7 days to refund the money back. Why hold my money if you are gonna cancel my transaction??

I am never using western union again. They have started acting like they are a monopoly. After these happened I was so frustrated and went looking for other ways to send money and there are plenty World Remit being one.

It's exchange rate is better than WU and their transaction fee is almost half WU so stuff WU.

They act as if the money they send is theirs.

Anonymous
#1122412

Go with moneygram or walmart to Wal-Mart and you'll never have this problem.

Anonymous
to Anonymous #1373053

Too bad this happened to me with MoneyGram and they just deleted my whole profile and told me basically I couldn't use their service any more...after taking and holding my money... thats why I started using western union....and now they have practically done the same thing minus deleting my profile.

Anonymous
#1122056

Western union are full of sh!ts

Anonymous
#1028266

MONEYGRAM does the same thing. apparently, there is a database monitored by the government whereby if your name or similiar is on this list, your funds get detained so as to ensure you aren't a terrorist or narco trafficker...notice how this is just beginning when those old money senders NEVER had this problem!!

Anonymous
#681385

I'm the husband and it keeps happening with "On hold" or "Cancelled" tranfers...I'm verified by WU and i'm using their online service.

If they of some unknown reason stops my tranfer, why in *** do they deduct my account and keep the money for 15 DAYS!?! It's year 2013 and they "need" 15 days to refound money to the customers!?!

The reason this time was "You tried to send same amount 3 times to same reciever" - Of course!

Your *** online service didnt work the 2 first times and it was only showing an error-page!:( :( :(

mbespinosa72
#679756

:( Western Union SUCKS BIGTIME!!!They put the money sent by my husband on hold for the 6th time now.

To think that they already interviewed my husband for almost an hour, and same thing happened the next time he sends money. Dont they have a database where they can see the records? Its just logical for my husband to send us money because we are his family. MoneyGram and Paypal doesn't have the same complaints, I already googled it.

DO NOT USE WESTERN UNION!!

plus Customer Service SUCKS also.:(

You May Also Like

Western Union Customer Care Review from Choisy-Le-Roi, Ile-De-France Western Union "Dear sir/madam, I am Mohammad Zohirul Islam.for your kind consideration,i am complaning about western union address :gare du nord branch, 157 Rue du faubourg saint Denis 75010 IF,near station.The customer..." Read more Western Union - Review the attached Western Union "Good Morning, I had received an email from Western Union Malaysia which I attached , please check the attached file why they sent the email to my personal email and..." Read more Money Transfer Fraud by Western Union as the Fraudster itself Western Union "Western Union - 46 Attorney Generals: The birth of a crime organisation 2004. Attached the Agreement. Western Union is the fraudster of all, the given fraudsters by Western Union are..." Read more Keep Rewarding - This is a SCAM site ! Keep Rewarding "They are not paying people. They owe me money and have no intentions of ever paying it. This place is a complete and total SCAM! Me: 8 days and no..." Read more Snapfish - Trauma re printing of photo book Snapfish "oh, God . It was an art project involving 12 portraits of people. I had worked with them for a year. The book , I had spent quite a long..." Read more Bosley - Not good at all Bosley "It happened 2 years ago, in Feb, I believe. I paid 14k to have 2,500 grafts put in. I went back a year later was kinda happy with the results..." Read more Lasership - Horrendous Lasership "Lasership messed up one of my Sephora orders, erroneously sending it from MA where I live, to Virginia, then back to MA. I didn't get it for another week, and..." Read more DO NOT RENT AT EXTRA SPACE STORAGE - MOLD ALERT!!! Extra Space Storage "In July 2017, the toilet next to my unit overflowed. They called and told us; we filed a claim with our insurance company. They did nothing to mitigate the effect..." Read more