My Mother lives and owns a company in Dubai, so she frequently wires mony to me among other realtives. Sometimes she may have an employee do the transfer if she is too busy.
Today I went to pick up my wire and was told to contact the compliance dept. After answering intrusive questions like "what are you doing with the money?" "who is the person who sent you the money?" "Why doesn't your mother send the money herself?" they finally told me that I was basically BANNED from using Western Union without any explanation other than "as a business decision we've decided to no longer accept you as a customer." What?! I did nothing wrong! I am not a criminal.
I'm a student with 3 children who needs the money that my mom sends!
I hope Western Union goes bankrupt.
Product or Service Mentioned: Western Union Money Transfer.
Monetary Loss: $1019.