I needed to send money to my son-in-law to secure an apartment in NY. The place where I conducted business in addition to the interrogation by WU asked such questions as how was I related to the receiver, how did I communicate with receiver, what was my social security number, and finally what was the purpose of the money which is none of their business.
I had to call WU after I made the transaction because they had to interview me.
Then I had to call them two more times at which time I was told that it may take up to one full business day to receive the money. I never would have sent it via WU and I will not be using them in the future.
Review about: Western Union Money Transfer.
Reason of review: Problem with delivery.
Preferred solution: Deliver product or service ordered.