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Contact Western Union Customer Service

How to Reach a Person at Western Union

Verified Contact Information

Toll-Free Number:

  • 1-800-325-6000
Call customer service
Send Message

Customer Service:

  • 1-800-999-9660
    Money Order Customer Request
  • 1-800-877-8973
    TTY
  • 1-800-325-4045

Report Fraud:

  • 1-800-448-1492

Investors/ Franchising:

  • 1-866-405-5012

Legal:

  • 1-800-515-5505
    Orlandi Valuta
  • 1-800-562-2598
    Privacy Inquiries
  • 1-866-519-0433
    Vigo

Technical Support:

  • 1-877-989-3268

Western Union Emails:

Investors/ Franchising
Jobs/ Career
Legal
Privacy Inquiries, Privacy Inquiries
Report Fraud

Western Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Western Union Phone Number
1 (800) 325-6000
Average Hold Time
00:03:04
Average Calls duration
4 minutes
Most Popular Western Union Email Address
privacy@westernunion.com
Western Union Live Agent Availability
16% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Western Union Customer Service?

Most Popular Number:

(800) 325-6000
Total calls: 4 001 Issues resolved: 175 Last call: Apr 9, 2026

You can reach the Western Union customer service phone number by dialing 1-800-325-6000 if you face any trouble with online money transer or have general inquiries. If your problem is related to the Western Union website, you can call 1-877-989-3268 to get a quicker and more streamlined help.

The Western Union customer care also has a designated contact number for the customer who has a hearing impairment or uses TTY devices. The contact number is 1-800-877-8973. Having three different phone numbers makes it easy for customers to call the relevant support team and talk to Western Union’s customer care representatives who offer guidance while resolving your problems.

Western Union provides customer service 24 hours a day and 7 days a week to ensure assistance is readily available whenever required. Western Union’s dedicated customer care team can be reached 24/7 through live chat or by calling their dedicated customer care number, 1-800-325-6000. Whether you choose to engage in a live chat session or speak with a representative over the phone, Western Union is committed to delivering professional support to address inquiries, offer guidance, and ensure a seamless experience with their services at any time of the day or night.

To reach out to the Western Union’s customer service via chat by browsing through their website. Once you are on the website, find the ‘Contact Us’ page and there you will spot a chat icon labeled ‘Chat with us’. To initiate the chat, click on the icon, and a chat window appears. In the beginning you will be communicating with Eve- an automated bot who is engineered to help you with your doubts and questions.

However, if you need to contact a Western Union customer service representative you can provide your contact number to Eve who will schedule a call with one of the trained representatives. This option is effective if you want to seek the chat assistance or get on a call to receive the most effective assistance.

PissedConsumer Club

Contact Information

Western Union Website:

Western Union Help Center:

Corporate Office Address:

Western Union Holdings, Inc.
7001 E. Belleview
Denver, Colorado 80237
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 6036

Englewood, CO 80155

More contact details

Summary of Western Union Customer Service Calls

5.3K TOTAL
CALLS
04:27 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Western Union?

Request for Information Question:

  • “Questions about a transfer”
  • “I am trying to send money, but it helps me for the verification”
  • “Inquiry”

Refund Question:

  • “Refund”
  • “Money order refunded”
  • “Need refund”

Return/ Replace Question:

  • “The phone number of the receiver is CORRECT. i am requesting to speak with a customer representative please.”
  • “Change last name and mtc want”
  • “Need to change my bank information on my account”

Payments and Charges Question:

  • “Transaction”
  • “Transactions”
  • “Check the transaction”

Shipping and Delivery Question:

  • “Tracking number”
  • “Delay in receiving funds”
  • “Where is my money”

Account Question:

  • “Get my account”
  • “Account”
  • “Locked out”

Product/ Service Question:

  • “I bought and when you order and the landlord returned it to me was not going to accept it I need my money back”
  • “I try to send money but did not work”
  • “Can’t access my Western Union it’s on hold”

Activation/ Cancellation Question:

  • “Cancel a money order that I lost before able to use it”
  • “Cancel money order refund”
  • “I need to cancel my money”

Staff Question:

  • “Cust service”
  • “Mutotth finance manager is giving problem for WesternUnion”
  • “If service down how can I cancel my order”

Cards Question:

  • “Card problams”
  • “My credit card charged multiple times”
  • “Is there a problem with the western union app. Why can't I send money using a netspend card”

Website/ Application Question:

  • “The site keeps going in a circle and I'm trying to send money”
  • “I don't understand why U blocking me From this application western union”
  • “I sent some money using the online app an it hasn't reached as yet”

Employment Question:

  • “I am sending my money (which is my salary) from Wise to Western union united states”
  • “Unemployment emergency funds”

Other Question:

  • “Info”
  • “Need to track a money order”
  • “Money order qurrey”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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