Western Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 325-6000

Customer Service:

  • (800) 877-8973
  • (800) 325-4045
  • (800) 999-9660
  • (800) 562-2598
  • (877) 276-5554
  • (866) 519-0433
  • (800) 515-5505

Report Fraud:

  • (800) 448-1492

Technical Support:

  • (877) 989-3268

Western Union Emails:

Jobs/ Career
Privacy Inquiries, Privacy Inquiries
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Western Union Contact Information

Western Union Website:

Western Union Help Center:

Corporate Office Address:

Western Union Holdings, Inc.
7001 E. Belleview
Denver, Colorado 80237
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 6036

Englewood, CO 80155

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Western Union Rating Based on 312 Reviews

Rating details

more details
Customer service
Product or Service Quality
Privacy and Data Security

Rating stats

Rating trend

Summary of Western Union Customer Service Calls

02:54 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Western Union Customer Service?

Request for Information Question:

  • “Checking on money sent saying it's pending .”
  • “How much does it cost to send 300dollars from Chicago to Indiana Indianapolis”
  • “Can I send a money through my MasterCard”

Payments and Charges Question:

  • “Cannot process online payment”
  • “Make a FBOP payment”
  • “Reverse payment”

Refund Question:

  • “Refund”
  • “Refund info”
  • “Money order refund”

Shipping and Delivery Question:

  • “Someone sent me money, but i've lost my ID, is there anyway that i can get the money?”
  • “Why can't my friend get the money”
  • “Because the person who sent the money to has not received”

Account Question:

  • “Would like ma cash to go straight to ma account”
  • “Block account”
  • “Account blocked”

Activation/ Cancellation Question:

  • “To cancel transaction”
  • “Cancel money order”
  • “To cancel Money order”

Return/ Replace Question:

  • “I brought a money order from Kroger's and they will not let me return it”
  • “Return my money back”
  • “Change address of receiver”

Product/ Service Question:

  • “Phone app not working”
  • “Send money to inmate but its not working”
  • “Money in system needs cancel”

Staff Question:

  • “500 ml freezer service”
  • “Customer service”
  • “I went to collect money and i was told by the teller that i not allowed to use their Western Union service”

Cards Question:

  • “Lost card”
  • “I want to remove credit card numbers from the app on phone”
  • “Not allowed to move money to my card”

Website/ Application Question:

  • “To see if the site open back up”

Employment Question:

  • “Unemployment emergency funds”

Other Question:

  • “Stolen money order”
  • “Send money”
  • “I can't send money”


Western Union Terms of Service
To read more: https://www.westernunion.com/us/en/terms-conditions.html
Western Union Privacy Policy
To read more: https://www.westernunion.com/us/en/privacy-statement.html
Top Western Union Services

Money Transfer, Money Order, Customer Care

Top Western Union Products

Account, Website, Mobile Application

Western Union Pros and Cons

Pros: Past transfers went well, Convenience, Wu wire service, Fair, Western union does a good job

Cons: Customer service, Business tactics, Will not use western union again, Customer service no resolution, No reason for problem given

Related Companies

Western Union Canada


The Western Union Company is a financial services and communications company. The corporate office of the company is based in the Meridian, Colorado, and its international marketing and commercial services headquarters are in Montvale, New Jersey. At the beginning, the company was the best known US Company in the business of exchanging telegrams. Western Union has a number of divisions, with products such as person-to-person money transfer, money orders, and commercial services. The company has 270,000 Western Union agent locations in over 200 countries and territories. Western Union was founded in Rochester, New York, in 1851 as The New York and Mississippi Valley Printing Telegraph Company.

Western Union changed its name to Western Union Telegraph Company in 1856. Specific services include BidPay, Western Union Mobile.

Western Union reviews and complaints

Western Union is ranked 64 out of 257 in Cash Services category

Area Served

USA, Worldwide

Payment Methods


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