Western Union Contact Information

Customer Care:

  • (800) 325-6000

Customer Service:

  • (800) 999-9660
  • (800) 562-2598

Fraud Hotline:

  • (800) 448-1492

Website Care:

  • (877) 989-3268
  • (800) 877-8973 TTY
  • (800) 325-4045

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Currently you can call only US numbers.

Headquarters Address:

Western Union Financial Services, Inc.
P.O. Box 4430 P.O. Box 6036 Englewood, CO 80155
Bridgeton, Missouri 63044
United States

Social Networks:

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Summary of Western Union Customer Service Calls

15 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
01:24 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Western Union to Ask about:

Request for Information:

  • “Need a security question”
  • “Non requested refund”
  • “See about a grant”

Payments and Charges:

  • “My transaction was rejected even after being told by a representative , that it would not be a problem ! I sent to the same list of people every week but yet I'm rejected several times this year !!!”

Other:

  • “Hercula santos Dorsch”
  • “To see if a transfer made supposed to me is real or not”

Western Union Rating Stats

1.5 out of 5 stars
based on 247 reviews
See all 717 reviews reviews

Rating stats

  1. 167 reviews
  2. 47 reviews
  3. 19 reviews
  4. 7 reviews
  5. 7 reviews

About Western Union

Top 5 Western Union Products

Account, Website, Mobile Application

Top 5 Likes about Western Union

Past transfers went well, Fair, Wu wire service, I finally got my refund, When the service actually works

Top 5 Dislikes about Western Union

Customer service, Business tactics, Will not use western union again, No reason for problem given, Customer service no resolution

Summary

The Western Union Company is a financial services and communications company. The corporate office of the company is based in the Meridian, Colorado, and its international marketing and commercial services headquarters are in Montvale, New Jersey. At the beginning, the company was the best known US Company in the business of exchanging telegrams. Western Union has a number of divisions, with products such as person-to-person money transfer, money orders, and commercial services. The company has 270,000 Western Union agent locations in over 200 countries and territories. Western Union was founded in Rochester, New York, in 1851 as The New York and Mississippi Valley Printing Telegraph Company.

Western Union changed its name to Western Union Telegraph Company in 1856. Specific services include BidPay, Western Union Mobile.

Western Union reviews and complaints

Western Union is ranked 28 out of 189 in Cash Services category

Area Served

USA, Worldwide

Payment Methods

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Western Union Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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