I tried to make a payment over the computer to my account and it was denied and I didn't understand because I had money on my debit card. Then I tried to make a payment over the Phone with the automated system and they transferred me to a rep.
and they said my card declined. I checked my account via there web site and I was missing over $100.00 I called my bank and they said they have a hold on my account for 2 charges of $56.95. Now they won't answer the phone I was on hold for 30 minutes yesterday to tell them to take the hold off my debit card and but no one ever came on the line it's funny when you choose to make a complaint your on hold forever and never get to speak to someone live but if you try to make a payment they will get you straight to a rep.
in less then a minute Im done using this company I'd rather use western union and pay an extra $5 to get peace of mind at least that is a company that can be trusted.