have been sending money to a friend in ghana for over 2 years now. yesterday, sent $40usd. today my friend sais there is no money. i called western union and they said the money was refunded as a security reason and that i am not able to utilize their services anymore.
when i aksed why, they said it was a business decision. i tried to go up the ranks to suervisor, etc. but was told that no one "ANYWHERE IN THE COMPANY" could help me.
i called back hoping to get another agent who could do something. she gave me "wuamlcompliancewesternunion.com to call and lodge complaint. nothing comes up under that address except sites such as this. all i am able to do now is try and collect the money back. and i have heard i will only get the money i sent, not the service fee. will no longer do business ther. will try moneygram.
does anyone know if these problems have been reported to the consumer protection agency? or how about our local newspapers?
Monetary Loss: $49.