RONALD F Qzg

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Verified Reviewer
| map-marker Houston, Texas

Complaint

This store in Groveton Texas Brookshires is always closed and no western union service , it needs to be closed and your service moved to Brookshiress in Apple Springs Texas

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Bill F Ehk

I’m not happy right now with the service

During Covid you stopped, letting me send money to my fiancé in the Philippines and then you allowed me again. and now youre not allowing me a second time.

I need to know why Western Union gave me a code R7008. Please get back to me at 570-460-**** and explain the reason why so we can resolve this. Its very important, Im supporting her until she gets to the US I would really appreciate to get back to using your service again. Thank you so much.

Hope to hear from you soon. Bill Frazetta

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Preferred solution: Back to using your service for some reason you’re not allowing me right now and it’s important. I have a fiancé in the Philippines.

Richard S Hrw

I am not able to send money to Faisalbad Pakistan

Western Union - I am not able to send money to Faisalbad Pakistan
Western Union - I am not able to send money to Faisalbad Pakistan - Image 2

I have sent money 4 times and it sends but is returned I have talked to the people who work at Western Union but they dont know what the reason is !!! So I am trying to find out why I am not able to send money to Faisalbad Pakistan .

Please advise me on what I would need to do!! They are in a bad way so Im trying to get them help

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Preferred solution: Deliver product or service ordered

User's recommendation: N A

Lucian T Omn

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Verified Reviewer

Problems receiving money

On the aplliction is write i Will receive the money în 2 days and they are 3 days and y dont receive the money

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Istvan T Okf

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Verified Reviewer

Where is my money

I make a very simple transferring to my dutch ank in Holland. It was for the second time i did.

MTCN 018-386-**** i transfer it through Western Union. Because its fast and suddenly you hold the money. And i write a complain and i get a feedback in 1 hour you will give me an answerAngry, but it takes longer more than 1 hour. If you say in 1 hour you will give me the answer, then keep this agreement.

But i wait too long. I find it very BAD a simple transfer and i have to fill everything even deliver my passport.

Next time i go to another company. Sorry but your SERVICE IS BADSad

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Preferred solution: Apology

User's recommendation: No recommandation

Doris B Vcb

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Verified Reviewer
| map-marker Jacksonville, Florida

I’ve been trying to send money for over three weeks now they tell me to do a review on my account but once I get all that information I’m still blocked from sending money. This is sad it that we have

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I have been trying to send money through Western Union for three weeks. Each time I try to send money Im blocked and then they tell me to give me a phone number to call them once I called them. It has been three times they asked me that I'm going to be reviewed and no one calls me back I still get the same answer is sad that we have to pay them to use their service, and they can block you without even giving you a reason, yes I'm past pissed off, but they allowed the criminals to come over here and send money through their systems, and we are from the United States

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Pros:
  • Worldwide service
Cons:
  • Stop
  • Sad

Preferred solution: Deliver product or service ordered

User's recommendation: Please if you have your own business please don't try to pay anyone or send money through western union.Theyvwill block you and you won't even know it sad sad and very sad for a small business person who's trying to do right.

Fernande Byl

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Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Problems receiving money in Venezuela

They cant receive the money in zulia Venezuela because Wester union needs proof of my ID and I send my ID scanned

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Elie P Vmc

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Verified Reviewer

Very poor service

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What is happening

Is that I have sent money from Israel

To South Africa

And you but this money on hold

Without letting me know the reason for this

At the first place if I am not allowed to send money you could have stopped it from the beginning but you took the money and you hold it for no reason

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Joles L

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Verified Buyer
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Verified Reviewer
| map-marker Kent, Washington

They haven’t reimburse my 52:42 cents

Western Union - They haven’t reimburse my 52:42 cents
Western Union - They haven’t reimburse my 52:42 cents - Image 2
Western Union - They haven’t reimburse my 52:42 cents - Image 3

Ive made a transfer to a different country withes Serbia instead of sending the money to a family member in my country Haiti

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User's recommendation: Read carefully before final decision

Anonymous
map-marker Dobbs Ferry, New York

Stolen money order

I still havent received any info on my stolen money order I have send all the necessary paper work for it

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Gweneth Lqi

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Verified Reviewer
| map-marker Pretoria, Gauteng

I need to know why Western Union bank uses iTunes cards to do there

I have been dealing with a Western Union Bank in Texas where a Mr. Henry Jarnis works and i cant find out which brans he works for.

Can you trace his branch for me and send me the Managers cell phone number because he has had R25,950 iTines cards out of me to transfere $8,7 milion dollars to my account in South Africa and he has not doen it. I want to know why does Western Union needs iTines cards to do there work?

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Anonymous
map-marker Miami, Florida

Lost 2 money orders

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Apparently my money orders to pay my rent were lost or stolen as their claiming out of the lock box where I live. Western Union wants me to pay $30 for each money order to research it I'm not doing it the landlord can do it it's his loss I delivered my rent on time if he can't provide a secure place to put it that's his problem.

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User's recommendation: Keep your stubs I can't find mine

Anonymous
map-marker Charlottesville, Virginia

Haven’t received money order copy

I placed an order for a copy of an old money order and have contacted them numerous amount of times , asked if could be sent to my email and still nothing, said it was being mailed 22 days ago

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Anonymous

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Verified Buyer
| map-marker Cairo, Cairo

I sent money by WU to my partner (the Receiver) MTCN 483966**** )

Western Union - I sent money by WU to my partner (the Receiver) MTCN 483966**** )

Dear WU Advocate ,

Kindly help my partner to Collect the money in Amsterdam his name traik Mousa said from and WU agency in Amsterdam .

Now I live in Egypt .

I want transferred the money to my partner in Amsterdam please his ID is D1NLD253946****88D5923F9373N26 .

Thank you

Im the sender my name is Nadia

Last name Abonar

My contact in Egypt is 002011****7148

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User's recommendation: Please allow my partner to collect the money in Amsterdam

Angelie P Opa

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Verified Buyer
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Verified Reviewer

Receiver pending money

Western Union - Receiver pending money
Western Union - Receiver pending money - Image 2

Hello I can't get the money, Michael melchor sent me on march 15 2024 on my time, but I can't get it! The system said it's pending because his application app bank transfer Is locked up, can I still receive that after his western union app unlocked?

Western app blocked his account after he tried to send me another transaction.

And the system said it has a limit transaction. Is Receiver still a chance to pick up the money with the same Reference number until your service gonna unlock his account or take an action with the issue, Please mam and sir help me to pick up the money with the same Reference number

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Preferred solution: I didn't get because it's pending, because the sender got locked up after he attempt to send again money