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    • Wu wire service 2
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    • Customer service 13
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I first sent a total of $1000.00 to a family member in PR back in June of this year with no issue. In the past couple of months I've tried to send money again but was advised I was on a no transfer list and would need me to send in my drivers license, date of birth... all this information. Western Union states we make it easy. I work Sundays and this is why I attempted to send the money via WU online. Since I don't have the time today to deal... Read more

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Please Contact the Banks that Cashed Your Money Orders and Call SOLU-TRAN 1-888-765-8872. This will most like be the Company that handles your Refund. Not WU. They will let you know about you forgery case and refund.

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I've. Just Benn through the same thing. May 4th dropped my M.O. for rent and the same night a disgruntled Employees STOLE all the M.O. s from the place I lived and another property they owned all in the same night. I sent $15 for a tracer notarized papers and waited. After calling constantly (every two days) I was just sent to the PHILLIPIANS over and over again. So I DECIDED TO OUT SMART THEM

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Hi I'm George , I have been using Western Union for decades and it would be in the 100k I have sent or received . All of a sudden I can receive money's , I had 500 sent from my uncle who happen to be in China at the time . I ask the operator before I went to pick it up which was over 1000km drive because I'm working in a remote outback place in Australia, so I drove this 1000km only to be told nothing their sales pitch . I think the should be... Read more

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Here you go, I think I am the most recent one right now. WU agent sucks, I told her to put full name but she didn't. And then the name of receiving person matched the name of some terrorist and I am passed off ....money is on hold and they are asking for verification of receiver by sending then ID of receiver.... WU sucks ...

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I been told I been banned for six months but when I called I been banned for life *** Western Union how can they do this???

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24 hours after a send remittance of only $30 at a charge of $4.99 clearly not free, and my relative still without that needed money. Same occurred to me, they have requested a form of I-D that includes also passport among others. after my first call to their number I was told he could pick it up he went and they declined to give him the money, call again and this time they want me to send copy of a document so from one of their locations I did... Read more

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This is the letter I am sending to the BETTER BUSINESS BUREAU. I sent some money to my relatives in the Dominican Republic using Western Union service in 2015. Western Union in few occasions told me that they were not able to send any money (from me) to Dominican Republic using their services. I believe that due to these incidents they realized I was misinformed and decided to issue a refund back to me for the service fee they charged me on... Read more

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They wont accept a legal passport as it they dont like how the name is writon on the passport. Tunisian passports have surname first and given name second. So they tell me to change the name on the passport. How ridulous is that?

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Wow no words to describe. I have used western union for quite a while and it wads satisfactory. In May 2016(yes that many months and NO resolution) I made a money transfer to my son's girlfriend in her name. She called to say she had lost her ID and needed me to send to her friend. I called western union to change name. FYI you cant do that even though its YOUR money!!! So I cancelled the transaction. I gave western union the transaction... Read more

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