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1.7 Based on 150 reviews
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Wrong just wrong very disappointed..

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This happened in Bolingbrook, IL location(275 S Bolingbrook). I was trying to send $500 to my sister in Canada. I checked the Next Day service but the agent at the counter tried to charge me for a Money in Minutes service fee which is $37. The fee for the Next Day service is only $20. The agent initially told me that there is no Next Day service but then changed her position to "oh, there is a next day service" after I told her I have sent money... Read more

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It's just crazy so I start with a pharmacy they have a service inside so after getting the number they told me they can't give me 600$ after I went to the second one she told me the machine or I don't even know what wasn't working ok so the third one I found the most *** agent he is asking me if I know the person who is sending me the money when I said no because I know someone else who gived him money to transfer to me he is like no if you... Read more

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This is the third time it happened . Since yesterday I have talked to 7 people they keep giving me the run around to send just 200 dollars to a family member back home. I did their *** interview for 30 mins and someone was suppose to call back . And today 3 more people and still 200 stuck . Call centers in Asia and , South America. No one know what the *** is going on. There is many other great online sites to use Last time I ever used western... Read more

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Same thing happen to me, as with so many others. I puchaced a MO at a gro. store for 25.00 to pay my yard man. I misspelled his name . He could not cash it. He took it directly to a western union office and they wouldn't touch it either. I had to get this mans money and pay him. I believed that as long as I can prove that I purchaced it with my debit card it would be no problem. Boy was I wrong! the guy said I would have to fill out the back,... Read more

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They held the money i sent for a relative for medical treatment. Western Union is not true to their word. They are scammers and should go to jail for stealing and having my relative skip cancer treatment.

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The money order I purchased to pay my rent was returned to me by the US Postal Service with an apology for damaging my mail. I took my purchase receipt, the money order receipt (bottom portion) plus what was left of the money order and the USPS enveloped back to the place where I purchased it but they were unable to replace it. I called the Western Union customer service number and spoke to Chase who proceeded to inform me that I needed to... Read more

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We recently tried to get registered on-line, there web proforma was useless. It did not accept the I.D given. Not only that, when we tried to send an error e-mail requesting assistance in getting registered the web sight kept resetting after we sent the request with an error message that claimed we took too long so the page had timed out. This was even after I cut and paste to speed up the process. *** company which is hard to contact. I... Read more

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I thought western union will be much better than moneygram but i was mistaken,terrible registering complicated to register.they have complicated terrible putting password criteria.i just thought they were advertising easiest way to send money online,it was terribly difficult.and same rhing as moneygram customer care they cant solve issue in easiest way.not that friendly too.i just hope i can find much better way,easier, friendly remitances. Read more

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Bad,bad,bad experience. Once they put your transaction on hold they ask you such *** and personal questions and make you feel like a criminal with their torturous question. Disgraceful,Disgraceful,Disgraceful I am so frustrated.

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