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Yesterday I tried to send money and was told it was put on hold and I had to call WU to have it released.I called them and a person speaking poor english tried to ask me for information.It was so fast I could not understand.I demanded some one who spoke better...
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3.0
I liked
  • I finally got my refund
  • Local store employees
  • Past transfers went well
I didn't like
  • Offshore reps
  • 800 number and customer service
  • Customer service no resolution
#1118381
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I'm having the same problem . Sending money for better was better, until something changed within management of Western Union and Walmart now you need to speak to people that understand the system and can identify your problem but do not speak English. These people are...
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#1116750
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Reedeming ponits from the app doesnt work, i called technical support several times once it is happening, they said they are working on it to fix it, but it has been almost a year and i am still hearing the same excuse , hahahah :)))))) that is ridiculously funny, does...
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Anonymous
Smitty

Awful company.They've way outlived their usefulness.The telegraph is gone.They've been rude to me in the past when I was compelled to use them.Remember when Bugs Bunny got (or...

1.0
#1115350
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Western Union - The worst experience

Western Union
#1117087
2.3
Details
They gave me a fake money and shouted at me
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Customer service
Privacy and Data Security
Staff

Western Union - I was hacked

Western Union
#1112965
1.0
Details
I was apparently hacked, western cancelled transaction , but after I updated my password I have not been able to send any transactions. I have called their worthless help line to no avail. I am going have to go elsewhere and will recommend the same to everyone I know.
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Website

Western Union - Copies of transfer money

Western Union
#1112517
7 months and I don't receive it yet
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Western Union - Stupid africans(nigerians) looking for someone to scam

Western Union
#1103625
If you see anyone or a message on your facebook account or any email account asking you for money or send money to western union. Delete the message, its a scam coming from nigeria or osun state in nigeria. These scammers can be anywhere in the west coast or pacific. Beware
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BEWARE!!! Yesterday I personally called Western Union to secure a money transfer to a family member in Puerto Rico...had a long conversation with the Western Union's customer service rep about the situation she assured me that my family member will have no problem...
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#1111025
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I have been using Western Union for couple of years now; from I was attending school in Jamaica. My mom have been working in USA and sending money to support the family and me very very often. Since I came here in the USA and start working, I did the same send money to...
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1.0
#1108671
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1) gave them the tracking number. 2) provided ID; however, sender sent it in first and last name but my ID has a middle initial. called sender to include middle initial for receiver. done. 3) returned to WU with proper ID; however, they are requesting my social...
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I didn't like
  • How situation is handled
#1104041
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I contacted WU over several recent transfers. They claimed the receiver was a risk for theft. The receiver is an administor for a Lagos clinic and a degreed professional. We verified every cent wired to the receiver by getting response from my family in Lagos. We are...
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2.1
I liked
  • Fair
I didn't like
  • Worst experience with a company i have ever had
#1103231
Reply to reviews
I lost my money order and the receipt with it... Yes that's my fault but my problem is after I was on the phone over 2h trying to talk with a customer service ( I don't think they have one, bc theeir machine hung up on me every time.) I went to every step that they...
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Anonymous
Anonymous

Add: letter they sent me took 3 months

1.0
#1099667
Reply to reviews
My WU account was hacked into and 1000 USD was stolen from m checking account. The money was sent to a person posing as a person that I had sent money too just a few days before. The stolen money was picked up by this A**hole in Pasig Philippines. The money that was...
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1.0
I didn't like
  • Customer service no resolution
#1087982
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I needed to send money to my son-in-law to secure an apartment in NY. The place where I conducted business in addition to the interrogation by WU asked such questions as how was I related to the receiver, how did I communicate with receiver, what was my social security...
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1.5
#1080421
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