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Western Union

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The Western Union Company is a financial services and communications company. The corporate office of the company is based in the Meridian, Colorado, and its international marketing and commercial services headquarters are in Montvale, New Jersey. At the beginning, the company was the best known US Company in the business of exchanging telegrams. Western Union has a number of divisions, with products such as person-to-person money transfer, money orders, and commercial services. The company has 270,000 Western Union agent locations in over 200 countries and territories. Western Union was founded in Rochester, New York, in 1851 as The New York and Mississippi Valley Printing Telegraph Company.

Western Union changed its name to Western Union Telegraph Company in 1856. Specific services include BidPay, Western Union Mobile.
Please try to contact Western Union Customer Service directly prior to posting any complaints on this site.

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Western Union Reviews

Lmw2977
Western Union Quick Collect is a FRAUD!!!
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I made several Quick Collect payments to CHASE HOME FINANCE (antoher crook!) who in turn sent the money back to Western Union! Now CHASE is saying that they never received payment ...

#318852
May 16, 2012
5

Lutiep
Western Union bad practices
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I tried using Western Union to send money internationally to a person online and had 2 crashes, then completed but had a cannot transfer $ message. It was probably my credit card ...

#318831
May 16, 2012
4

Anonymous
Western Union - FRAUD AVOID THIS COMPANY
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

Our family had a situation where my mother received a phone call that I was in the hospital and needed money. She believed the caller and sent money via Western Union in my name. T...

#311736
Apr 12, 2012
138

Lviav
Western Union money order depreciation
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I had a money order from Western Union that was given to me. In waiting to deposit it (I had just moved and my bank was several hours away), I forgot about it. I didn't read the ...

#310582
Apr 07, 2012
142

Conrad 54
Western Union - Not accepting 11 digit number
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

IBOUGHT A MONEY ORDER FROM THE STORE I SHOP .SENT MO TO VERIZON ON 3/12/12 THEY SAYTHEY NEVER RECIEVED IT YET .CALLED YOUR CUSTOMER SERVICE .14464924689 DOES NOT EXCISTall im aski...

#307827
Mar 26, 2012
140

Anonymous
Western Union - Western Unnion at 68 Centennial Parkway, Hamilton ONTARIO, L8E 1H6. bad treat to customer.
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

Sunday march 18/2012, 13:30 PM, I showed up to send money and the joung lady working there had a very bad attitude. making me felt, if I was askinf for a service of chariry.. but ...

#305739
Mar 18, 2012
146

Anonymous
Western Union - Attempting to send money-worst customer service
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I spoke with a rep (no 891) who INSISTED that I provide the number I was calling from instead of the number related to my credit card. She then tells me the transaction was decline...

#304685
Mar 14, 2012
199

Anonymous
Western Union - Beware !!! Did not deliver as advertised
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

Be Ware!!! This is probably why Western Union is losing market share.I just started using Western Union in November 2011. I have had nothing but problems. If you are...

#299292
Feb 22, 2012
262

TheAnony...
Western Union - Absolutely awful and incompetent customer service and online security
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

Western Union - Absolutely awful and incompetent customer service and online security I had an online account with Western Union and forgot my password. To retrieve...

#297963
Feb 17, 2012
289

Thayer21
Western Union
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I live in Montana and received a Western Union money order in the mail. i first went to a Wal Mart location to cash it and was told Wal Mart can't cash Western Union money orders. ...

#292045
Jan 25, 2012
348

Anonymous
Beware paying with Western Union
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I must admit that i have bought some lovely clothes from traders on Ioffer but be careful when you pay with western union ( because not many of the chinese traders accept paypal). ...

#290952
Jan 22, 2012
208

AR2
Western Union - Very unsophisticated business and security measures.
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I sent money from the usa to my brother in Yemen, i lost the ctn number, i called customers service to get the number and i gave them all my information, they declined to give me t...

#290950
Jan 22, 2012
294

Anonymous
Western Union
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

How is it that even with an authorized letter with my signature on it and my ID, the Western Union still would not release the amount transacted to me? Where can I contact the Bran...

#290749
Jan 21, 2012
262

Toneill69
Western Union rejected me but said it was bank that was rejecting
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I spend three hours - first setting up on line account and have to stop as a code was requried that was for me only available by mail. Then called and wanted to transfer $400 to m...

#290216
Jan 19, 2012
292

Anonymous
Western Union
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

It totally sucks. Western Union totally wastes of my time!!!!!! I tried to send 10,000 back to home. They made it so complicated. First, the agent typed the wrong name. Then they t...

#289760
Jan 17, 2012
242

Anonymous
Western Union Watch list
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

Hi all, please don't use Western Union to transfer money if you have a matter of an urgent nature to be resolved because once Western Union put your transfer on hold for their ...

#287186
Jan 07, 2012
441

Eraqimon
Charged twice by Western Union . no full refund.
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I sent 350 dollars by western union with a fee of 22 dollars. I used my Droid to send the money. Later I was checking my bank I noticed I was charged 377 twice. I called to cancel ...

#287104
Jan 07, 2012
341

Anonymous
Western Union - They refuse to refund my money, always happens with them.
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

It started last year, when I was sending money because my wife owns a business. They banned me indefinately from sending money at any western union, for no apparent reason. They ar...

#286858
Jan 06, 2012
371

Gorillasem
Western Union SUCKS AND CUSTOMER SERVICE IS HORRIBLE
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I tried to send payment of only $40 to someone and they gave me the run around for 1 hour about why they can't complete this transaction and eventually it came down to that they ju...

#286370
Jan 04, 2012
396

Anonymous
Western Union is breathakingly inept
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

They are thieves and bunglers the like of which I have never before experienced in my 62 years. You should think twice before doing business with this company, especially when the ...

#284232
Dec 27, 2011
321

Longcutup
Western Union - Crap
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

This company sucks giant balls how can company create money orders and can't moniter them i just lost 150.00 and all they can say is pay more money to get a copy of the cashed...

#283393
Dec 22, 2011
275

Anonymous
Western Union - Failure to be up front
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I wanted to send my nephew $100 for holiday shopping. They wouldn't take my credit card or run a check through my bank at the in-person location so I went to do it on line. We...

#282494
Dec 19, 2011
221

Anonymous
Western Union - My money was stolen
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

Am in Uganda and a friend from Us sent me some money when i went to western union with the details they said the money was paid to some one else,i was robbedi tried to check ...

#277175
Nov 25, 2011
313

Anonymous
Western Union - Would not release funds
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I am currently living in Brasil and am in Florida for work. Due to bank strikes in Brasil my normal money flow is delayed. I had $500 dollars sent to me via Western ...

#274929
Nov 14, 2011
333

Anonymous
Western Union - Incompetent Staff in DHA Lahore Branch
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I went to receive the money from Lahore DHA office. The individual sitting on the desk was busy flirting with a girl working in the bank where this western union office is located....

#274089
Nov 10, 2011
466

Ntla
Western Union Money Order
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

Reported stolen M/O. Was told M/O been cashed with no signature. Filed all documents sent to me. Received a letter from the Forgery department stating process can take up to 7 mont...

#270727
Oct 26, 2011
231

Inthenam...
Western Union - Online transfer I used for months denied causing injury
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I been using online western union for months and relied on it for emergencies in the Philippines. This time the money was deducted from my account and the transfer was denied. Reas...

#270349
Oct 24, 2011
392

Cstaffford
Horrible customer service with Western Union
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I had unforeseen circumstances that made our Electric bill late. The company directed me to pay by Western Union over the weekend or we would be shut off. Now, I have never used We...

#270110
Oct 23, 2011
290

Gab ben
Western Union is in cahoost with Walmart,Mexico
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

I thought working with Western Union they were a reptile Company. But come to find out the $$$$ I gave them to send to Tijuana, Mexico to a family member was stolen by a Walmart Em...

#264785
Sep 28, 2011
400

Abel
Western Union - Wasted time and temporarily blocked my money they refused to send
5.0 P.O. Box 4430 BridgetonMO 63044 1-800-325-6000, 1-800-325-4045(en Español) https://wumt.westernunion.com/asp/helpContactUs.asp?country=global

"So incredibly obtuse and not worth the time"I've used Western Union before, but they've recently started using a phone verification process that's incredib...

#261634
Sep 13, 2011
518
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Finance, financial institutions and services play a big and important role in our lives. They are vital to government, businesses and retail consumers. It's very important to have a stable financial system for government of every country. An economy's financial system exists to organize the settlement of payments, to raise and allocate financial resources, and to manage the risks associated with financing and hedging of business transactions. Businesses use financial system and services provided by banks and other financial institutions in order to operate efficiently. Efficient financial markets enable businesses to collect financial resources via debt or equity offering to invest in projects that would continue expansion of the business. Investors enhance their wealth and economic well-being while enhancing productivity and consumer basket quality for the people employed by the business. What pays under capitalism is satisfying the common man, the customer. The more people you satisfy, the better for you. - Ludwig Von Mises

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